Analyst, Quality Assurance

Company DescriptionAre you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business If yes keep reading At Altisource NASDAQ ASPS we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought sold and managed In the US we partner with 7 out of the top 10 mortgage servicers operate one of the top three real estate auction websites and manage a cooperative which represents a 15 market share of the 1 8tn US Originations market Our Innovation Starts with YOU Altisource s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees We believe that diversity in gender age religion ethnicity sexual orientation identity physical ability neurodiversity socioeconomic background and experience fosters creativity challenges groupthink and makes our Company stronger At Altisource anyone can prosper and have a positive impact on our path toward success irrespective of their background We are committed to fair and impartial hiring training and growth opportunities We also provide employee training to help foster their ability to work with one another in an inclusive manner Altisource is an Equal Opportunity Employer and our employment decisions are based on merit qualifications and business needs This is not a manual or automation testing QA profile Please read through the job description and apply Perform quality assurance call and or process reviews for all departments in Altisource Conduct Process Refresher and New Hire trainings with the employees Provide ongoing coaching and support to employees to strengthen understanding and execution of quality standards Identify training needs based on process review findings and collaborate with management to address skill gaps Develop and implement training materials and SOPs to ensure consistency in quality assurance practices across departments Analyze findings from process reviews and develop reports to highlight trends opportunities for improvement Recommend implement and monitor preventive and corrective actions to ensure that quality assurance standards are achieved Make recommendations to help reduce process variation and eliminate errors Track Business Unit responses for all findings identified from the process reviews Escalate unresolved issues to Senior Management and work with Management to resolve the issues Provide management with timely reports documenting observations from reviews QualificationsQualifications Bachelor s Degree Six Sigma yellow green belt Desirable Must have excellent written communication skills with accurate grammar and punctuation Must have excellent verbal communication skills with fluent English and neutral accent Must have good analytical and cognitive skills Must have an eye for attention to detail Additional InformationWORKING AT ALTISOURCE ADVANTAGESProsperityxc2xb7 Competitive salary based on your experience and skillsGood Healthxc2xb7 Comprehensive insurance plans - Medical insurance for employees and family Personal Accident Benefit and Life Insurance for employeesxc2xb7 Wellness Programs - Doctor support Psychologist Counselor Onsite health checkup camps etc Happinessxc2xb7 10 paid holidays plus 26 paid days off per yearxc2xb7 Lots of employee engagement activitiesxc2xb7OUR CORE VALUESFor our employees customers and shareholders we commit toxe2x80xa6xc2xb7 Act with Integrity - exhibit unwavering integrity compliance and ethical conduct at all timesxc2xb7 Energize People - enable exceptional people to energize their teams and drive resultsxc2xb7 Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customersxc2xb7 Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customersxc2xb7 Win as a Team - embrace the passion energy and power of our global teams to win as One-Altisourcexc2xb7 Enrich Communities - create positive impacts for the communities where we live and serveAre you up to the challenge What are you waiting for Apply today