Retail Operation

2 weeks ago

Chennai, India Tata Consultancy Services Limited Full time

Job Description

TCSis hiring forRetail Operation Leadrole

Qualification:-Minimum15yearsofregular,full-timeeducation(10+2+3)ismandatory.

Shift- 12:00 pm- 10:00 pm.

Job Description-

- 5+ Years of Exp in Ecommerce/Retail
- Thorough Understanding of Retail Operations and its nuances
- Should have exp in Content Management/Website operations
- Should have basic understanding in Digital marketing/SCM and other retail verticals
- Should have handled 50+ FTEs
- Excellent Interpersonal and communication skills
- Should be ok to manage 24/7 project
- Hands on experience business transformation with quantified benefits
- Basic knowledge in automation tools (Power automate, RPA tools)
- Knowledge in digital marketing is an added advantage

Roles & Responsibilities

- Responsible for overall customer deliverables (KPIs, OKRs)
- Responsible to drive enterprise level business transformation, ensure key milestones are met on time
- Process excellence Automation is integral part of the delivery, drive it religiously
- Contract Management Ensure contracts are live. Extension to be handled religiously and complete it on time
- Skill Management Identify skill gap and work closely with TD team and upskill the team for future needs.
- Travel to customer location Travel to customer location for reviews and ensure closure of key actions.

Regards

Ritika Jagwani (HR)

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