Senior Software Engineer

2 days ago

India Object Edge Full time

Senior C Software Engineer - VoIP CCaaS UCaaS We are seeking a highly skilled and motivated C Software Engineer 8 years to join our team in developing and enhancing our next-generation Contact Center as a Service CCaaS and Unified Communications as a Service UCaaS solutions This role focuses on the core high-performance and real-time communication components that power our cloud-based VoIP platforms Key Responsibilities Design and Development Lead the design implementation and maintenance of scalable high-availability and low-latency software components for voice and video communication using C Real-Time Media Processing Develop and optimize modules for real-time media handling including audio video processing transcoding mixing and Quality of Service QoS mechanisms Protocol Implementation Implement and maintain core telecommunication protocols including SIP RTP WebRTC and SDP Platform Integration Collaborate with cross-functional teams Networking Cloud Operations QA to integrate new features and services into our multi-tenant cloud-native AWS Azure or GCP CCaaS UCaaS platform Performance Optimization Conduct thorough analysis and optimization of the codebase for maximum efficiency stability and resource utilization in a Linux environment Troubleshooting Own the debugging and resolution of complex real-time issues related to call control signaling media path and network performance Testing and Review Write unit and integration tests perform code reviews and ensure adherence to best practices in the Software Development Life Cycle SDLC and Agile methodologies Required Qualifications Education Bachelor s or Master s degree in Computer Science Software Engineering or a related technical field Experience X years of professional software development experience with a significant focus on C C 11 14 17 20 C Expertise Deep knowledge of Object-Oriented Programming OOP modern C features memory management multi-threading and concurrent programming VoIP Telecom Domain Strong working knowledge of Voice over IP VoIP principles and a solid understanding of real-time communication protocols such as SIP and RTP RTCP Operating Systems Proficiency in software development on Linux systems Networking Excellent understanding of networking fundamentals TCP IP UDP and network troubleshooting tools Wireshark SIP trace tools Preferred Skills Good to Have CCaaS UCaaS Exposure Experience working on Contact Center ACD IVR Workforce Management or Unified Communications Messaging Presence Video Conferencing solutions Cloud Technologies Familiarity with cloud platforms AWS GCP or Azure and containerization technologies Docker Kubernetes Database Experience Experience with relational e g PostgreSQL MySQL or NoSQL databases AI ML Knowledge Exposure to or fundamental knowledge of Artificial Intelligence and Machine Learning concepts This may include Experience with libraries or frameworks for data processing or model deployment e g TensorFlow Lite ONNX Runtime Understanding of how AI ML is applied in communications e g Speech-to-Text Sentiment Analysis Agent Assist features Scripting Proficiency in scripting languages such as Python or Shell for automation and tooling

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