
▷ (Immediate Start) Associate, Client Management Enablement
3 weeks ago
Job Summary The role is responsible for To review Regulatory Circulars and Policies pertaining to CMF To assist end to end implementation of RBI Circulars and Policies pertaining to CMF To review end to end processes of Account Opening eCDD Reg reporting CRC related activities Co-ordination with all relevant stake holders Proper working of Key Control Self-Assessment KCSA Control Standard Test CST processes Performing relevant credit fulfilment activities including discharge of security documentation monitoring of collateral values monitoring of dated credit and security documents etc on time and to agreed standards Preparation of ASTAR Account Subject to Additional Review report Daily excess and past due monitoring and reporting Discharge of custodial functions as per Group Standards Generation of relevant reports and requirements to meet audit and regulatory requests RESPONSIBILITIES Strategy Enablement Standards Champion consistent application of Department Operating Instructions DOIs and standard work across the Client Management teams Support and contribute to a consultative collaborative and risk-based approach towards addressing identified risk issues Support the development of a local culture of open and transparent engagement with auditors and regulators across the Client Management teams Enhance Client Management knowledge and embed risk management governance and reporting best practices Facilitate a zero operational loss and first time right culture by servicing as a subject matter expert in areas of responsibility Business Support regulatory and audit requests pertaining to Client Management areas of responsibility Maintain good working relationships with the various Business Units Finance Risk Technology and Operations community Undertake ad-hoc duties and when delegated by Line Manager and Country Client Management Head Processes Perform relevant credit fulfilment activities including discharge of security documentation monitoring of collateral values monitoring of dated credit and security documents etc on time and to agreed standards Ensure proper working of Key Control Self-Assessment KCSA Control Standard Test CST process- all KCSAs CSTs must be conducted following the relevant guidelines and completed within the deadlines Lodge CST exceptions in EORP system ensure relevant stakeholders and committees are informed and clear plans of action to address CSTs exceptions are in place Ensure CST scores are maintained within thresholds Ensure rework is closely monitored and controlled Conduct monthly rework forums to discuss repeat themes and arrive at corrective actions involving Client Management Preparation of ASTAR Account Subject to Additional Review report Preparation of the Credit Issues Committee CIC pack managing invites and minutes Key Responsibilities Daily excess and past due monitoring and reporting Generation of relevant reports and requirements to meet audit and regulatory requests ensuring submissions are made on a timely basis and the integrity of information used for reporting purposes Generate daily fortnightly monthly reports as required for Senior Management Work with second line functions e g Financial Crime Compliance Assurance teams to manage second line reviews queries and escalations Discharge of custodial functions as per Group Standards Check and process lodgement withdrawal in Collateral Management System CMS Ensure CMS reports are downloaded and actioned based on the laid down process Maintain a record of temporary withdrawal security documentation and monitor if status of the security documentation is still outstanding for more than 6 months on a monthly basis Discharge of Key Holders Responsibilities as per Group Policies Ensure arrangement is made to change combination of the vault keys semi-annually Ensure the rolling of vault keys within semi-annual basis and ensure safe keeping of spare keys in Standard Chartered Bank Branch Safe keep the security documentation in Fire Proof Vaults and with Cisco Scan securing documents in shared drive People Talent Provide effective orientation guidance to new Joiners on the bank s policies procedures processes to ensure their successful assimilation into the team and the bank Develop and implement a personal learning plan with team manager to attain necessary competencies Successfully complete milestones as laid out in implemented personal learning plan Risk Management Support the development of a compliance culture undertake compliance monitoring through the Operational Risk Framework proactively advise management on compliance issues Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit Ensure all activities are done in line with the laid down Departmental Operating Instructions DOI Roles Responsibilities and other procedures that are rolled out from time to time Report any deviation if any to appropriate authorities and obtain proper dispensations Ensure all internal policies and procedures are implemented with the group policies local legal and regularity guidelines Governance Ensure that filing of security documentation obsolete documentation all maintenances instructions on own portfolio are in good manner and easy to retrieve if required Ensure that there is effective MIS in place to monitor performance of countries include Key Risk Indicators and that these reports are analysed and actions initiated where necessary Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Lead the Client Management Team to achieve the outcomes set out in the Bank s Conduct Principles Financial Crime Compliance The Right Environment Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Insert local regulator e g PRA FCA prescribed responsibilities and Rationale for allocation Key stakeholders Internal Client Management Managers Specialists Makers and Checkers Country Client Management Head Lending Documentation Unit Commodities Transaction Management Unit Regional CDD Risk Managers Country Operational Risk Country Compliance Group Internal Audit Country Financial Crime and Risk Committee Financial Crime Compliance Continuous Assurance Early Alert Committee Credit Issues Committee Country Operational Risk Committee Other Responsibilities Embed Here for good and Group s brand and values in the Client Management Team Perform other responsibilities assigned under Group Country Business or Functional policies and procedures Multiple functions double hats where applicable List all responsibilities associated with the role Skills and Experience Manage Conduct Manage Risk Manage People Operational Process Management Credit Fulfilment including custody collateral management Operational Risk Framework Data Conversion and Reporting Managing Regulatory Relationships Regulatory Reporting and Filing Regulatory Liaison Qualifications Meticulous with a good eye for detail able to work quickly and accurately A team player with good interpersonal skills Ability to work independently and able to cope with pressures from tight deadlines Good writing and presenting skills in English Proficient in MS Excel About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 35425
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