MS Engineer, Network

3 weeks ago

Mumbai, Maharashtra, India NTT Global Data Centers Full time
Job Description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.

Your day at NTT DATA

The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.

This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.

This role may also contribute to / support on project work as and when required.

What You&aposll Be Doing

Key Responsibilities:

- Monitors client infrastructure and solutions.
- Identifies problems and errors prior to or when they occur.
- Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
- Investigates first line incidents assigned and identifies the root cause of incidents and problems.
- Fulfils approved requests following agreed procedures.
- Provides telephonic or chat support to clients when required.
- Executes approved maintenance activities including patching and configuration changes.
- Follows the required handover procedures for shift changes to ensure service continuity.
- Reports and escalates incidents where necessary.
- Ensures the efficient and comprehensive resolutions of incidents and requests.
- Proactively identifies opportunities for work optimization.
- Updates existing knowledge articles or creates new ones.
- Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
- May also contribute to / support on project work as and when required.
- May work on implementing and delivering Disaster Recovery functions and tests.
- Performs any other related task as required.

Knowledge and Attributes:

- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Additional skills proficiency such as (but not limited to):

- Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor.

Academic Qualifications and Certifications:

- Bachelor&aposs degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
- CCNA or equivalent certification.
- Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role).

Required Experience:

- Entry-level experience or completion of the relevant intern program.
- Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization.
- Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

  • Senior Engineer- MS, Network

    2 weeks ago

    Mumbai, Maharashtra, India NTT America Solutions, Inc. Full time

    **Make an impact with NTT DATA**Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.**Your day at NTT DATA**The...

  • Senior MS Engineer- Network

    3 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at...

  • Senior MS Engineer, Network

    3 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at...

  • Senior Network Engineer-MS

    2 weeks ago

    Mumbai, Maharashtra, India NTT America Solutions, Inc. Full time

    **Make an impact with NTT DATA**Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.**Your day at NTT DATA**The Managed...

  • Senior Engineer-MS, Network

    3 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at...

  • Network Engineer

    2 weeks ago

    Mumbai, Maharashtra, India NTT America Solutions, Inc. Full time

    **Job Requirements**Qualification:Graduate (preferably Science or Engg.), good communications skills, network certification e.g. CCNP or equivalent.Desirable to have AWS or Azure cloud networking certification.Experience:8+ years of hands-on experience in managing LAN, SDN, WAN, SDWAN, DC Networking, Cloud networking, WiFi, SLB etc,.Experience in working...

  • Network Engineer

    3 weeks ago

    Mumbai, Maharashtra, India NTT DATA Full time

    Job Description Job Requirements Qualification: Graduate (preferably Science or Engg.), good communications skills, network certification e.g. CCNP or equivalent. Desirable to have AWS or Azure cloud networking certification.Experience:8+ years of hands-on experience in managing LAN, SDN, WAN, SDWAN, DC Networking, Cloud networking, WiFi, SLB etc,.Experience...

  • Network Engineer

    3 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    JOB DESCRIPTION Job Requirements Qualification: Graduate (preferably Science or Engg.), good communications skills, network certification e.g. CCNP or equivalent. Desirable to have AWS or Azure cloud networking certification. Experience: 8+ years of hands-on experience in managing LAN, SDN, WAN, SDWAN, DC Networking, Cloud networking, WiFi, SLB...

  • Network Systems Engineer

    3 weeks ago

    Mumbai, Maharashtra, India QAD Full time

    Job Description We are seeking a skilled and experienced Network Systems Engineer to join our dynamic IT team. The ideal candidate will have a solid background in network administration, with a focus on Data center network , global WAN , Firewall administration and cloud technologies, network protocols, and security best practices. Fully support,...

  • Network Security Engineer

    3 weeks ago

    Mumbai, Maharashtra, India Where U Elevate Full time

    The Technical Consultant will be part of the Global Technical (Go-to-Market) organization spread across Americas, Europe, India, Australia, and Japan. He/She will be a part of our India 'Web Security Team,' comprising experts who provide world-class product deployment services to customers. The Technical Consultant will deep dive into the customer...

  • MS Engineer

    3 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at...

  • Network Engineer

    4 weeks ago

    Mumbai, Maharashtra, India Synechron Full time

    Job SummaryOur organization is seeking a highly skilled Networking Engineer to join our team in Mumbai Goregaon. This role requires 5-7 years of experience working in the networking area, with expertise in hardware device configuration, deployment, and troubleshooting.Job DescriptionWe are looking for a talented individual to fill the position of Networking...

  • Network Engineer

    3 weeks ago

    Mumbai, Maharashtra, India Dolat Capital Full time

    Dolat Capital, a technology-driven quantitative trading firm, is looking to hire a network engineer to design, implement and support low latency trading network technology and solutions. The role will focus around co-Location networks, including client, exchange and vendor connectivity across Mumbai region. As a Network Engineer, you will be working on the...

  • Network Security Engineer

    4 weeks ago

    Mumbai, Maharashtra, India Where U Elevate Full time

    The Technical Consultant will be part of the Global Technical (Go-to-Market) organization spread across Americas, Europe, India, Australia, and Japan. He/She will be a part of our India 'Web Security Team,' comprising experts who provide world-class product deployment services to customers. The Technical Consultant will deep dive into the customer...

  • Network Security Engineer

    4 weeks ago

    Mumbai, Maharashtra, India Where U Elevate® Full time

    The Technical Consultant will be part of the Global Technical (Go-to-Market) organization spread across Americas, Europe, India, Australia, and Japan. He/She will be a part of our India 'Web Security Team,' comprising experts who provide world-class product deployment services to customers. The Technical Consultant will deep dive into the customer...

  • Network Security Engineer

    19 hours ago

    Mumbai, Maharashtra, India Where U Elevate Full time

    The Technical Consultant will be part of the Global Technical (Go-to-Market) organization spread across Americas, Europe, India, Australia, and Japan. He/She will be a part of our India 'Web Security Team,' comprising experts who provide world-class product deployment services to customers. The Technical Consultant will deep dive into the customer...

  • Network Engineer

    4 weeks ago

    Mumbai, Maharashtra, India Synechron Full time

    We have immediate opportunity for Networking Engineer Mumbai Goregaon 5+ years.Synechron – Mumbai GoregaonJob Role: - Networking EngineerJob Location: - Mumbai GoregaonAbout SynechronWe began life in 2001 as a small, self-funded team of technology specialists. Since then, we've grown our organization to 14,500+ people, across 58 offices, in 21...

  • MS Teams

    2 weeks ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Telephony Admin (MS Teams)Location: ChennaiExperience Range: 5 to 6 yearsJob Description:Desired Competencies:5 Years Experience in...

  • Network Engineer

    19 hours ago

    Mumbai, Maharashtra, India Evoke HR Solutions Full time

    Job Title : Network & Systems Engineer (L3). Job Location : Mumbai. Job Type : Full-Time. Job Summary : We are looking for a highly skilled and experienced Network & Systems Engineer (L3) to join our team. You will work closely with customers to design and implement network solutions, provide expert support, and lead teams for successful project execution....

  • Network Engineer

    19 hours ago

    Mumbai, Maharashtra, India Zanskar Research Full time

    Job Title : Network Engineer About Zanskar Securities : Established in 2022, Zanskar Securities is a leading systematic proprietary trading firm specializing in market-making algorithms for a diverse range of asset classes in capital markets worldwide. As a SEBI-registered stockbroker, we serve retail brokers, regional and central banks, and institutional...