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3 days ago

Bengaluru India MRM Full time

Job Description Job Description Creative Design Lead (Social + UI/UX + AI) Location: Bengaluru Experience: 8-10 years Reports To: Creative Director / Head of Design About Us We are a creative-tech CRM agency that blends storytelling, data, and technology to craft customer experiences across social, web, app, and omnichannel CRM. We embrace AI-driven workflows to move faster, scale personalization, and experiment without compromising quality. Role Overview The Creative Design Lead drives two tracks: - UI/UX + CRM design systems and assets for web, apps, and omnichannel campaigns. - Social design fast, AI-enabled creative for social platforms. This is a hands-on player-coach role: design, mentor, and operationalize AI to deliver speed, consistency, and craft. Key Responsibilities UI/UX & CRM - Lead visual design and interaction patterns for websites, apps, landing pages, and funnels. - Translate journeys into CRM-ready assets (email, push, WhatsApp, in-app) with accessibility and responsiveness in mind. - Build and maintain design systems, grids, tokens, and cross-channel style guides. AI Workflows - Standardize AI tools (Midjourney, Firefly, Runway, DALLE, Figma AI, Canva AI) for concepting, asset variants, and scaling. Social - Design and ship daily/weekly content for Instagram, LinkedIn, YouTube Shorts/Reels, and ads. - Build templates, motion snippets, and prompt libraries for scalable social output. - A/B test creatives with content/performance teams and optimize for engagement and conversions. Must-Have Skills - Strong portfolio spanning social campaigns, UI/UX, and CRM assets. - Expert in Figma and Adobe Creative Suite; proficient in prototyping and asset delivery. - Hands-on with AI design tools for concepting and production (Midjourney, Veo/Runway, Firefly, Canva AI) - Motion/animation skills (After Effects, Premiere, Veo, Runway, Pika). - Solid command of typography, layout, color, motion, and interaction design; sensitivity to accessibility. - Understanding of CRM journeys, lifecycle stages, and omnichannel orchestration. - Player-coach mindset: balance execution, system design, and team mentoring. Nice-to-Have - Basic HTML/CSS for email/web handoff; knowledge of responsive design and performance budgets. - Motion/animation (After Effects, Premiere, Runway, Pika) for reels, micro-interactions, and short edits.

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