Control Automation – Engagement Lead-senior Vice President

Role Summary The AIM USPB Control Automation Engagement Lead will provide strategic leadership and comprehensive oversight for the entire offshore Control Automation engagement This role is accountable for defining and executing the strategic roadmap driving large-scale automation initiatives across multiple business lines fostering executive client relationships and building a high-performing innovative team The C14 Lead will ensure the consistent delivery of high-value scalable control automation solutions that align with USPB business objectives enhance operational efficiency and significantly contribute to risk mitigation and compliance across Citi Key Responsibilities Strategic Vision Roadmap Define champion and execute the strategic vision and roadmap for the offshore Control Automation engagement ensuring alignment with Citi s global automation and risk management objectives Delivery Excellence Responsible for end-to-end delivery of control automation projects overseeing the entire Control Automation life cycle from requirement management to implementation with focus on quality and speed to market This role would also be required to drive insourcing of work from vendors and contribute to cost optimization and knowledge retention Engagement Portfolio Management Oversee the entire portfolio of offshore control automation programs and projects ensuring successful delivery adherence to financial targets and maximization of value across diverse business functions Executive Stakeholder Management Cultivate and maintain robust relationships with senior executives across business risk audit and technology functions acting as the primary point of contact for the offshore engagement Global Collaboration Integration Drive seamless collaboration and integration between offshore teams and global stakeholders ensuring effective knowledge transfer shared best practices and consistent application of automation standards Talent Leadership Development Lead mentor and develop a large multi-disciplinary team of control automation professionals fostering a culture of innovation continuous improvement high performance and talent retention within the offshore center Innovation Technology Adoption Spearhead the evaluation adoption and scaling of emerging technologies e g advanced AI ML process mining new automation platforms to continuously enhance control automation capabilities and drive efficiency Operational Excellence Governance Establish and enforce robust operational governance frameworks ensuring optimal process efficiency adherence to quality standards compliance with regulatory requirements and effective risk management for all offshore automation activities Solution Architecture Scalability Provide executive oversight on the architectural design and scalability of automation solutions ensuring they are robust reusable and capable of addressing complex enterprise-wide control challenges Resource Optimization Planning Strategically plan and allocate resources across the offshore engagement to optimize delivery manage capacity and support long-term growth and capabilities development Risk Compliance Leadership Ensure all automation efforts contribute to strengthening Citi s control environment proactively identify control gaps and provide data-driven evidence for audit completion upholding the highest standards of integrity and compliance Performance Measurement Reporting Establish key performance indicators KPIs and metrics for the offshore engagement regularly reporting on progress value realization and strategic impact to senior leadership Process Enhancement Drive continuous improvement in automation development deployment and maintenance processes leveraging industry best practices and lessons learned Qualifications Master s degree in Information Technology Information Systems Computer Applications Engineering or a related quantitative field from a premier institution 15 years of progressive experience in technology automation or risk control domains with at least 8-10 years in a senior leadership role managing large complex offshore engagements or global programs Experience in a global financial services organization in the Risk Control areas Proven track record of successfully delivering large-scale automation initiatives with significant business impact Extensive experience with modern control automation tools and platforms e g Appian Xceptor Tableau UiPath Automation Anywhere Deep understanding of banking products financial regulations risk management frameworks e g MCA Inherent Risk and audit processes Exceptional leadership communication and interpersonal skills with a demonstrated ability to influence and collaborate effectively with C-level executives and diverse global stakeholders Strong analytical and strategic thinking capabilities with the ability to translate complex business problems into actionable automation strategies Preferred Skills Familiarity with workflow management automation tools Certifications in project management e g PMP PgMP or agile methodologies e g SAFe CSM Demonstrated ability to drive organizational change and foster a culture of innovation Experience in managing P L or budget for a significant organizational unit or engagement Job Family Group Decision Management Job Family Data Information Management Time Type Full time Most Relevant Skills Please see the requirements listed above Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster