Australian Telecom Process – Customer Service

3 weeks ago

Thane Mumbai City Mumbai, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time
Job Description

We are hiring for an International BPO Customer Service with Upselling role in Thane, Mumbai. This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling.

Location: Thane, Mumbai (Work from Office)

Role: Customer Service Executive Australian Telecom (Voice Process)

Salary: Competitive, based on experience + attractive incentives

Shift: Australia Shift 3:00 AM to 3:00 PM (any 9 working hours)

Work Days: 5 days working, 2 rotational week-offs

Key Responsibilities

- Handle inbound calls for Australian telecom customers
- Provide excellent customer service by resolving queries and concerns
- Recommend and upsell telecom products and services to customers
- Maintain accuracy in customer records and ensure satisfaction
- Work towards achieving sales and service targets

Candidate Requirements

- HSC / Graduate (Experienced candidates with minimum 6 months of customer service experience)
- Excellent English communication skills both spoken & written
- Prior BPO experience preferred (customer service/upselling/telecom domain)
- Willingness to work in Australian shifts
- Strong interpersonal and persuasion skills

Why Join

- Opportunity to work with a global telecom leader
- Fixed salary + high incentives on upselling performance
- Paid training and career growth opportunities
- Professional and supportive work environment

Apply Now Send your resume to [Confidential Information] or call 8369871512

Build your career with a global telecom brand Customer Service + Upselling awaits you

Regard,

Shawn Pinto,

Vibrantzz Management Services.

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