Australian Telecom Process Customer Service

4 weeks ago

Mumbai, India Vibrantzz Management Services Full time

We are hiring for an International BPO – Customer Service with Upselling role in Thane, Mumbai. This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling.

Location: Thane, Mumbai (Work from Office)

Role: Customer Service Executive – Australian Telecom (Voice Process)

Salary: Competitive, based on experience + attractive incentives

Shift: Australia Shift – 3:00 AM to 3:00 PM (any 9 working hours)

Work Days: 5 days working, 2 rotational week-offs

Key Responsibilities

  • Handle inbound calls for Australian telecom customers
  • Provide excellent customer service by resolving queries and concerns
  • Recommend and upsell telecom products and services to customers
  • Maintain accuracy in customer records and ensure satisfaction
  • Work towards achieving sales and service targets

Candidate Requirements

  • HSC / Graduate (Experienced candidates with minimum 6 months of Customer Service experience)
  • Excellent English communication skills – both spoken & written
  • Prior BPO experience preferred (customer service/upselling/telecom domain)
  • Willingness to work in Australian shifts
  • Strong interpersonal and persuasion skills

Why Join?

  • Opportunity to work with a global telecom leader
  • Fixed salary + high incentives on upselling performance
  • Paid training and career growth opportunities
  • Professional and supportive work environment

Apply Now – Send your resume to or call

Build your career with a global telecom brand – Customer Service + Upselling awaits you

Regards,
Shawn Pinto,
Vibrantzz Management Services.

Job Types: Full-time, Permanent

Pay: ₹21, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer

  • Hiring for Customer Service

    6 days ago

    Mumbai, India Tech Mahindra Business Services Full time

    Tech Mahindra Business Services offers you an opportunity to join one of India's largest International telecom BPOs. Eligibility: 3. Age limit 18 to 44 years. Location: Malad, Mumbai Process details: Customer Care-Australian Process Salary details: Salary + Incentives Transport facilities will be provided to all joiners within transport...

  • Hiring for Australian Customer Service

    6 days ago

    Mumbai, India Tech Mahindra Full time

    **Tech Mahindra Business Services**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to...

  • Hiring for Australian Customer Service

    15 hours ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **Australian Voice Process**. *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: -...

  • Hiring for Australian Customer Service

    4 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **Australian Voice Process**. *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: -...

  • Hiring for Australian Customer Service

    2 weeks ago

    Mumbai, India Tech Mahindra Full time

    **Tech Mahindra Business Services**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to...

  • Hiring for Australian Customer Service

    1 week ago

    Mumbai, India Tech Mahindra Full time

    **Tech Mahindra Business Services**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to...

  • Hiring for Australian Customer Service

    2 weeks ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **Australian Voice Process**. *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: -...

  • Hiring for Australian Customer Service

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary...

  • Hiring for Australian Customer Service

    2 days ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary...

  • Australian Customer Service

    2 weeks ago

    Mumbai, India Tech Mahindra Full time

    **Tech Mahindra Business Services**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to...