Management Trainee- Invoice To Cash

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Management Trainee CMD Billing Cash Apps We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes Responsibilities In this role you will be responsible for all the activities related to Cash Collection domain Execute end-to-end Billing Cash Application and Customer Master Data CMD activities in line with OTC policies and SLAs Perform invoice creation validation and posting in ERP systems SAP Oracle D365 Navision etc ensuring compliance with contracts tax laws and statutory requirements Validate supporting documents POs contracts timesheets before invoice release monitor and reconcile billed vs unbilled revenue Investigate and resolve billing discrepancies invoice rejections and payment application issues by collaborating with clients and internal stakeholders Manage daily cash posting payment matching automated and manual and unallocated cash resolution while maintaining accuracy above benchmarks Process electronic payment formats reconcile bank statements and ensure accuracy in AR documentation Handle customer payment queries and provide timely resolutions to reduce disputes and improve customer experience Support AR dispute resolution credit memo processing and collaboration with Collections teams for aged receivables follow-up Lead CMD activities including customer master creation amendments and quality checks to ensure data accuracy and compliance with governance policies Monitor CMD KPIs prepare reports and support supervisor in continuous improvement initiatives and process standardization Participate in UAT system upgrades and automation projects contribute to implementing new tools or functionalities Ensure audit readiness by maintaining documentation and providing evidence for internal and external audits Collaborate with cross-functional teams Collections Treasury Finance Delivery to ensure smooth end-to-end OTC cycle execution Contribute to training mentoring and knowledge sharing within the team to enhance process expertise Support month-end quarter-end closing activities billing cut-off reconciliations reporting and provide MIS dashboards for management Drive process improvements in efficiency accuracy and customer service through continuous improvement initiatives Qualifications we seek in you Minimum qualifications B Com Graduation Bachelor s degree in accounting Finance Business Administration or related field master s degree is a plus Strong exposure to Order-to-Cash OTC processes including Billing Cash Application and Customer Master Data Hands-on experience in billing reconciliations payment processing and customer data governance Proficiency in ERP platforms such as SAP Oracle D365 Navision or equivalent Good understanding of tax compliance requirements GST VAT and audit regulatory standards Ability to analyze discrepancies resolve process issues and manage cross-functional collaboration Proficiency in MS Excel advanced functions reporting pivot tables and exposure to automation tools reporting dashboards Strong problem-solving skills with the ability to handle complex exceptions and escalations Excellent communication and stakeholder management skills both internal and external Exposure to process improvement UAT coordination and system enhancement initiatives Ability to mentor and guide junior team members contributing to knowledge transfer and team development Prior Experience Required Preferred Skill Set Excellent Interpersonal Skills Ability to learn ERP systems Good analytical and problem-solving skills Excellent MS Office skills including MS Excel Good conceptual knowledge and experience in tax activities preferred Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training