General Manager Operations
4 weeks ago
Job Description The General Manager Operations will be a pivotal leader in driving operational excellence across our B2B service marketplace. This role demands strong expertise in B2B operations, marketplace management, vendor engagement, and last-mile operations. The ideal candidate will combine strategic vision with hands-on execution to enhance efficiency, service delivery, and client satisfaction while scaling marketplace performance. Primary Responsibilities - Operational Strategy: Develop and implement operational strategies to optimize marketplace performance, service delivery, and overall efficiency. - Team Leadership: Lead, mentor, and inspire a team of operations professionals, cultivating collaboration and a high-performance culture. - Marketplace & Last-Mile Management: Oversee daily marketplace operations, including vendor onboarding, partner management, listings, and seamless execution of last-mile operations to ensure timely and reliable service fulfillment. - Quality Assurance: Establish and enforce quality control frameworks to meet and exceed client expectations. - Client Satisfaction: Monitor client experience, address concerns promptly, and ensure effective communication between clients and service providers. - Resource Allocation: Manage operational resources effectively to balance marketplace demand and supply. - Budget Oversight: Plan, manage, and monitor operational budgets; identify and implement cost-optimization opportunities. - Performance Metrics: Define, track, and analyze KPIs to measure marketplace health, last-mile performance, and overall operational efficiency. - Risk Management: Proactively identify risks, implement mitigation plans, and ensure marketplace resilience. - Regulatory Compliance: Ensure compliance with legal, regulatory, and industry standards. - Process Documentation: Develop and maintain SOPs and operational documentation for vendors, clients, last-mile delivery, and internal teams. Desired Skills & Qualifications - Graduation from Tier 1 Institutions ( IITs/NITs) preferred) - 710 years of proven experience in B2B operations, vendor management, and last-mile delivery operations, with strong negotiation and decision-making skills. - Deep understanding of logistics, last-mile service models, and vendor ecosystems. - Excellent analytical, problem-solving, and communication abilities. - Strong leadership skills with experience managing diverse teams. - Proficient in Microsoft Office Suite and familiar with marketplace management and logistics tools. - Ability to multitask and perform under pressure in a dynamic business environment.
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General Manager
4 weeks ago
Sarkhej, India Fiable Operations Full timeJob Description Lead end-to-end execution of civil engineering projects across industrial and residential developments. Drive strategic planning, team leadership, client engagement, and financial oversight to ensure timely, cost-effective, and quality delivery. Key Responsibilities - Project Leadership: Oversee planning, budgeting, scheduling, and...
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General Manager Operations
3 weeks ago
Bengaluru, Karnataka, India, Karnataka Truww Full timeAbout TruwwAt Truww, we’re building the world’s most trusted and customer-centric home interiors brand. By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-time, and high-quality interiors experience.Role OverviewAs the General Manager – Operations, you’ll lead and mentor a city operations team to...
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(Urgent) General Manager Operations
4 weeks ago
Bengaluru, India Truww Full timeJob Description About Truww At Truww, we're building the world's most trusted and customer-centric home interiors brand. By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-time, and high-quality interiors experience. Role Overview As the General Manager Operations, you'll lead and mentor a city operations...
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Operations Coordinator
4 weeks ago
India Clockwork Operations Services Full timeJob Description Operations Coordinator Remote | India-based | Independent contractor | Initially up to 20 hours/week, expected to increase Reports to: Head of Operations Start date: As soon as possible About Clockwork Operations At Clockwork Operations, we power the world's most impactful nonprofits by taking care of the finance, HR, compliance, IT...
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General Manager Operations
6 days ago
Bengaluru, Karnataka, India Uniform 2 Corporate Hr Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearManage plant operations, vendor and supplier relationships, and distribution networks. Interface directly with suppliers, regulators, distributors. Manage cross-functional teams, optimizing operational efficiency, and ensuring growth & profitability Required Candidate profileExperience in operations or general management (food & beverage...
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General Manager Operations
3 weeks ago
Bengaluru, India Truww Full timeAbout TruwwAt Truww, we’re building the world’s most trusted and customer-centric home interiors brand. By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-time, and high-quality interiors experience.Role OverviewAs the General Manager – Operations, you’ll lead and mentor a city operations team to...
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General Manager Operations
3 weeks ago
Bengaluru, India Truww Full timeAbout TruwwAt Truww, we’re building the world’s most trusted and customer-centric home interiors brand. By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-time, and high-quality interiors experience.Role OverviewAs the General Manager – Operations, you’ll lead and mentor a city operations team to...
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General Manager Operations
3 weeks ago
Bengaluru, India Truww Full timeAbout TruwwAt Truww, we’re building the world’s most trusted and customer-centric home interiors brand. By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-time, and high-quality interiors experience.Role OverviewAs the General Manager – Operations, you’ll lead and mentor a city operations team to...
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General Manager Operations
3 weeks ago
Bengaluru, India Truww Full timeAbout TruwwAt Truww, we’re building the world’s most trusted and customer-centric home interiors brand. By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-time, and high-quality interiors experience.Role OverviewAs the General Manager – Operations , you’ll lead and mentor a city operations team to...
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General manager operations
1 week ago
Bengaluru, India Truww Full timeAbout TruwwAt Truww, we’re building the world’s most trusted and customer-centric home interiors brand. By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-time, and high-quality interiors experience.Role OverviewAs the General Manager – Operations , you’ll lead and mentor a city operations team to...
