Infra Dev Specialist

3 days ago

Chennai India Cognizant Full time

Job Description Job Summary We are seeking an experienced Infra Dev Specialist with 7 to 9 years of experience to join our team. The ideal candidate will have expertise in Confluence Admin and Jira Admin. This is a work-from-home position with night shifts allowing for a flexible work-life balance. The role does not require travel enabling you to focus on delivering high-quality infrastructure solutions. Responsibilities - Manage and maintain Confluence and Jira environments to ensure optimal performance and availability. - Collaborate with cross-functional teams to gather requirements and implement solutions that enhance productivity. - Provide technical support and troubleshooting for Confluence and Jira users to resolve issues promptly. - Develop and implement best practices for Confluence and Jira administration to improve efficiency. - Monitor system performance and conduct regular audits to ensure compliance with company policies. - Create and maintain documentation for system configurations processes and procedures. - Lead efforts to upgrade and patch Confluence and Jira systems to maintain security and functionality. - Customize workflows and dashboards in Jira to meet the specific needs of various teams. - Train and mentor team members on Confluence and Jira best practices and usage. - Collaborate with IT teams to integrate Confluence and Jira with other enterprise systems. - Analyze user feedback to identify areas for improvement and implement enhancements. - Ensure data integrity and backup processes are in place for Confluence and Jira systems. - Stay updated with the latest trends and updates in Confluence and Jira to provide innovative solutions. Qualifications - Possess a strong understanding of Confluence and Jira administration with proven experience. - Demonstrate excellent problem-solving skills and the ability to troubleshoot complex issues. - Exhibit strong communication skills to effectively collaborate with team members and stakeholders. - Show proficiency in scripting and automation to streamline administrative tasks. - Have experience in managing system upgrades and patches in a production environment. - Display a proactive approach to identifying and implementing process improvements. - Hold a relevant certification in Confluence or Jira administration such as Atlassian Certified Jira Administrator. Certifications Required Atlassian Certified Jira Administrator

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