Bodyshop Advisor

3 days ago


Kasaragod KL IN Apco Hyundai Full time

Customer Interaction Greet customers assess their vehicle repair needs and provide detailed explanations of the repair process Estimates Create detailed repair estimates including labor and parts costs and communicate these to customers and insurance adjusters as needed Insurance Coordination Work closely with insurance companies to obtain necessary approvals and ensure timely claims processing Scheduling Schedule repair appointments and provide customers with accurate timelines for completion Parts Management Order and track the availability of parts needed for repairs and ensure they are ready for the repair process Quality Control Inspect repaired vehicles to ensure the quality of work meets industry standards and customer satisfaction Progress Updates Keep customers informed about the status of their vehicle s repair and address any questions or concerns promptly Documentation Maintain accurate and organized records of repair orders estimates invoices and other relevant documents Cost Control Monitor and control repair costs to maximize profitability and minimize waste Conflict Resolution Resolve customer concerns or disputes in a professional and customer-focused manner Safety Promote and enforce safety protocols and practices in the bodyshop to protect employees and customers Up-Selling Identify and recommend additional maintenance or repair services to customers when appropriate Job Types Full-time Permanent Pay 15 000 00 - 40 000 00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience Automotive service 2 years Preferred Work Location In person


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