Excellence Manager Performance
3 weeks ago
Ownership of relationships with Logistics Service Providers serving customer's business.
Your Role
Ensuring LSPs are properly on-boarded into agreed operational process between KNIL and customer incl. connectivity between LSP and KNIL for transport instruction provision and / or for shipment status provision. Securing adherence of LSPs to agreed SOPs and LSP operational performance in line with the agreed KPI targets. Value creation for customer based on transport market knowledge / expertise / experience, as well as through efficient management of / collaboration with LSPs. Developing digital agenda with LSPs in terms of automation of operational process and real-time availability of shipment status information.
Your Responsibilities
LSP Integration
- Manage the LSP integration process into the work stream of KN Integrated Logistics,
- Collect and prepare required LSP data for use in KN IL and customer systems.
- Run change management process with LSPs in roll-out of KN IL service portfolio,
- Lead LSP training and (EDI-) integration process.
- Promote digital agenda with LSPs in regards to accurate data provision, support of work process automation and technology enabled shipment status visibility.
LSP Performance
- Manage the existing relationships with the relevant LSPs in scope.
- Active monitoring of the LSP performance (against the agreed KPIs).
- Lead of regular (monthly, quarterly) management meetings with LSPs to identify areas of improvement, track root-causes and define actions for prevention of issues in the future.
- Manage all relevant rates and other LSP master data during the respective engagement life cycle.
- Connect LSP Management to KN IL Control Tower and their respective tasks planning, customer service, freight settlement.
- Maintain and update LSP SOP in close collaboration with Business Manager.
- Collaborate with KNIL master data management and business analysts to ensure availability of required data / information to support decisions.
Business contingency plans (BCP) availability and emergency management
- Ensure business contingency plan is in place for customer's business in alignment with customer and KNIL operations (e.g. back-up LSPs, routes, second LSP choice for critical lanes etc.).
- Support of KNIL operations and customer in emergency situation resolution related to lack of LSP capacity, blocked shipments in transshipment ports, critical in-transit delays, customs clearance issues etc.
Market intelligence
- Strong customer focus, close collaboration with KNIL corporate procurement team.
- Staying up-to-date in regards to current global / regional transportation market situation, capacity demand vs supply situation, transport rates / indexes trends..
- Providing market intelligence updates to customer leveraging on KN IL corporate information.
Problem Solving
- LSP operational performance management (performance diagnostics, performance improvement, severe issue management).
- BCP, preventive actions, emergency management.
- Change Management.
- Escalations Management (from customer, KNIL business manager, KNIL operations).
- Data quality issues resolution with LSPs.
Your Skills and Experiences
- Proven experience in all Sea/Air logistics
- Proven track record in logistics operations (min. 5 years)
- Proven experience in supply chain optimization and operational performance improvement
- Proven experience in risk management and emergency handling.
- 3-5 years of managerial experience.
- Excellent communication and presentation skills.
- Strong focus on customer + stakeholder relationships.
Good Reasons to Join
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
-
Performance Marketing Specialist
7 days ago
Delhi, Delhi, India M+C Saatchi Performance Full timeJob DescriptionWe're a dynamic team at M&C Saatchi Performance, and we're on the hunt for a talented Performance Marketing Specialist to join us. As a Performance Marketing Specialist, you'll be responsible for leading and managing campaigns across Social platforms and Search, delivering results in line with client objectives and KPIs.You'll plan and propose...
-
Account Acquisition Manager
3 days ago
Delhi, Delhi, India GST Manager Full timeAbout Us:GST Manager is a forward-thinking tax consulting company that provides cutting-edge tax solutions to clients across India. We are committed to delivering exceptional results and building long-lasting relationships with our clients.The Role:We are seeking a Sales Executive who can join our team and contribute to our growth and success. The ideal...
-
Sales and Business Development Expert
17 hours ago
Delhi, Delhi, India GST Manager Full time**Our Company: GST Manager**We are a dynamic tax consulting firm dedicated to delivering exceptional services to clients across India.We are committed to growth, innovation, and excellence, always striving to meet the evolving needs of our clients.About the Role:This Sales Executive position is crucial to our expansion plans, requiring a highly motivated...
-
Tax Consulting Sales Professional
21 hours ago
Delhi, Delhi, India GST Manager Full time**Company Overview:**GST Manager is a pioneering tax consulting firm offering cutting-edge solutions to clients nationwide.We are rapidly expanding our presence to cater to growing client needs, leveraging the burgeoning Indian market.Job Description:This Sales Executive role involves driving revenue growth by converting leads into sales, engaging with...
-
Sales Growth Specialist
3 days ago
Delhi, Delhi, India GST Manager Full timeJob Description:We are looking for a Sales Executive who can drive growth and expansion for our accounting and legal services. The ideal candidate will have a proven track record of success in sales, excellent communication skills, and the ability to work independently.Responsibilities:Lead generation and conversion: Identify and convert new business...
-
Operational Excellence Manager
20 hours ago
Delhi, Delhi, India noon Full timeAbout noonnoon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we're six years in, but...
-
Operational Excellence Manager
2 weeks ago
Delhi, Delhi, India noon Full timeAbout noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we're six years in, but...
-
Sales Excellence Manager
1 week ago
Delhi, Delhi, India Panacea Biotec Full timeJob DescriptionAs a Sales Excellence Manager at Panacea Biotec, you will play a pivotal role in driving sales force effectiveness and marketing excellence. Your key responsibilities will include identifying daily and monthly KPIs based on company nature, focus, and strategy. You will define and measure marketing effectiveness KPIs, aligning them with...
-
Sales Executive
3 days ago
Delhi, Delhi, India GST Manager Full timeLocation: Chennai or BangaloreCompany: GST Manager ( Us:GST Manager is a leading tax consulting company providing tax solutions across India. As a fast-growing startup, we are expanding our operations and team to meet increasing client demands.The Role:We are looking for a dynamic and motivated Sales Executive to join our team. The ideal candidate will...
-
Sales Executive
1 day ago
Delhi, Delhi, India GST Manager Full timeLocation: Chennai or Bangalore Company: GST Manager (About Us:GST Manager is a leading tax consulting company providing tax solutions across India. As a fast-growing startup, we are expanding our operations and team to meet increasing client demands.The Role:We are looking for a dynamic and motivated Sales Executive to join our team. The ideal...
-
Sales Executive
3 days ago
Delhi, Delhi, India GST Manager Full timeLocation:Chennai or BangaloreCompany:GST Manager (About Us:GST Manager is a leading tax consulting company providing tax solutions across India. As a fast-growing startup, we are expanding our operations and team to meet increasing client demands.The Role:We are looking for a dynamic and motivatedSales Executiveto join our team. The ideal candidate will play...
-
Digital Marketing Director
6 days ago
Delhi, Delhi, India Lotus Interworks Full timeRole OverviewSimplia Inc. is a rapidly growing AI-powered company revolutionizing the digital marketing landscape for small to mid-sized businesses.About UsWe're not just another tech company; we're an ambitious disruptor based in Los Angeles, driven by a vision to become a $100 million leader in our industry. We're seeking exceptional talent to join our...
-
Sales Executive
3 days ago
Delhi, Delhi, India GST Manager Full timeLocation:Chennai or BangaloreCompany:GST Manager (About Us:GST Manager is a leading tax consulting company providing tax solutions across India. As a fast-growing startup, we are expanding our operations and team to meet increasing client demands.The Role:We are looking for a dynamic and motivatedSales Executiveto join our team. The ideal candidate will play...
-
Operational Excellence Manager
2 weeks ago
Delhi, Delhi, India noon Full timeAbout Us noon is a leading consumer commerce platform operating in the Middle East and North Africa region. Launched in Saudi Arabia and the UAE in 2017, and Egypt in 2019, noon has expanded its services to include marketplaces for food delivery, quick-commerce, fintech, and fashion. We are a work in progress, with a mission to Ring every doorbell, everyday....
-
Accounting Service Representative
1 day ago
Delhi, Delhi, India GST Manager Full time**About Us**GST Manager is a leading tax consulting company providing innovative solutions to clients across India.We are expanding our operations and team to meet increasing client demands, driven by the growth of the Indian economy.The Role:We are seeking a highly motivated Sales Executive to drive sales for our accounting and legal services. The ideal...
-
Operations Excellence Manager
7 days ago
Delhi, Delhi, India Uniliv Full timeCompany OverviewUniliv is a pioneering co-living provider that revolutionizes shared living experiences for Gen Z. Focused on student housing, we set new benchmarks by integrating infrastructure, community, and technology to deliver seamless and comfortable living experiences.Job DescriptionAs a Senior Operations Manager at Uniliv, you will play a pivotal...
-
Process Excellence Manager
2 weeks ago
Delhi, Delhi, India PW (PhysicsWallah) Full timeJob Title: Process Excellence & Product Intelligence ManagerLocation: Noida (Work from Office)Work Schedule: 6 Days a WeekContact - About the Role:We are looking for a Process Excellence & Product Intelligence Lead to drive operational efficiency, AI-driven intelligence, sales channel expansion, and lead optimization across our product offerings. The...
-
Paid Advertising Manager
7 days ago
Delhi, Delhi, India M+C Saatchi Performance Full timeAbout Us: M&C Saatchi Performance is a leading digital media agency, dedicated to delivering innovative and effective digital marketing solutions. Our mission is to help brands succeed in today's digital landscape.Job Summary: We're seeking a highly motivated and experienced individual to join our team as a Paid Advertising Manager. In this role, you'll be...
-
Performance Marketing Manager
4 days ago
Delhi, Delhi, India Poppy Pulse Full timeJob DescriptionThis is a full-time on-site role for a Performance Marketing professional at Poppy Pulse based in New Delhi.The role involves implementing marketing strategies, conducting market research, managing sales activities, developing marketing plans, and providing excellent customer service.Key Responsibilities:Implementing marketing...
-
Performance Marketing Manager
3 weeks ago
Delhi, Delhi, India Maximiz Full timeCTC Upto 15 LPACompany DescriptionMaximiz Ai helps businesses capture website visitor data and convert them into buyers by providing actionable insights and personalized messaging. Their AI technology enables real-time campaign execution across Email, Mobile, and Ad Networks to drive exceptional ROI.Role DescriptionThis is a full-time on-site role located in...