BDT Renewals

Job Description Role Overview As a Business Development Associate Renewals, you'll play a critical role in driving customer retention and revenue growth. You'll engage with existing customersprimarily parents and studentsto renew subscriptions, deepen relationships, and identify opportunities for upselling. Your success will be measured by your ability to convert renewals, enhance customer satisfaction, and contribute to Bhanzu's long-term impact in the US market. Founded by Neelakantha Bhanu Bhanzu is led by Neelakantha Bhanu, the World's Fastest Human Calculator and a TEDx speaker. With over 30,000 students across 15+ countries, we're reimagining math education through concept-first instruction, real-life application, and high-energy learning environments. Key Responsibilities Renewal Outreach: Initiate timely and personalized communication with customers approaching the end of their subscription cycle. Consultative Selling: Understand customer needs, showcase learner progress, and position Bhanzu's programs as essential for continued growth. Upsell Opportunities: Identify and pitch relevant upgrades or additional programs that align with the learner's journey. Customer Insights: Gather feedback and relay insights to internal teams to improve offerings and retention strategies. Pipeline Management: Maintain accurate records of renewal status, customer interactions, and performance metrics using CRM tools. Relationship Building: Foster trust and loyalty by delivering exceptional service and demonstrating genuine care for learner outcomes. Desired Candidate Profile Excellent communication and interpersonal skills with a persuasive, empathetic approach. Familiarity with CRM platforms like Salesforce, HubSpot, or Zoho. Self-starter with strong organizational skills and a results-driven mindset. Passion for education and belief in Bhanzu's mission to transform math learning. Prior experience engaging with US-based customers is a strong advantage. What We Offer Competitive salary and uncapped incentives. Comprehensive training and mentorship. Dynamic and inclusive work environment. Opportunities for rapid career growth. Exposure to the EdTech industry and innovative learning solutions. Why Join Bhanzu Be a part of a company shaping the future of education Fast-paced learning with strong mentorship and collaboration Competitive salary with attractive performance-based incentives Opportunity to grow with a rapidly expanding product line