Loan Operations Specialist

4 weeks ago

Bengaluru, India Rupeek Full time

Job Title: Gold Loan Admin

Location:

Workshaala Delta

No. 154, Next to Devi Eye Hospital, Sector 5, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

Working Days:

6 days a week

About Rupeek

Founded in 2015 and headquartered in Bangalore, Rupeek is India’s leading asset-backed digital lending fintech platform. The company is committed to making credit accessible in a fair and convenient manner by unlocking the potential of India’s $2 trillion gold market. Rupeek operates across 40+ cities in India with a customer base of over 500,000. The company partners with top banks and financial institutions to deliver low-risk, low-touch, and frictionless financial products.

Role and Responsibilities

- Transaction Oversight: Approve KYC, gold appraisal, payment, and release transactions within defined timelines.
- Operational Management: Manage day-to-day operations related to transaction approvals, loan processing, and back-office tasks.
- Compliance & Process Control: Ensure adherence to company policies, standard operating procedures, and regulatory guidelines for all transactions.
- Error Identification: Detect and report discrepancies or errors in KYC, gold appraisal, payment, and release processes.
- Gold Appraisal: Perform accurate visual inspections to identify spurious gold and calculate stone deductions effectively.

Skills and Qualifications

- Experience: 0 to 1 year of experience in gold loan appraisal or back-office operations.
- Education: Undergraduate or postgraduate degree from a recognized institution.
- Industry Experience: Preferred experience in NBFCs, banking, financial services, or gold loan operations.
- Technical Skills: Ability to differentiate between genuine and spurious gold; knowledge of standard deduction practices for embedded stones.
- Language Requirement: Ability to read in Marathi or Gujarati is mandatory.
- Communication: Strong verbal and written communication skills.
- Collaboration: Proven ability to work effectively in large, diverse teams.
- Stakeholder Management: Capable of managing and influencing stakeholders without direct authority.
- Organizational Skills: Strong attention to detail, time management, and analytical skills.
- Work Ethic: Self-driven, dedicated, and maintains a positive and professional attitude.

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