Cyber Security Specialist

Position: ServiceNow Specialist

Experience: 4 to 6 years

We are seeking a highly skilled ServiceNow Specialist with strong expertise in configuring, developing, and delivering robust ServiceNow solutions. The ideal candidate will have a deep understanding of platform features, secure operations, exception handling, and the ability to design scalable solutions that align with organizational needs.

Key Responsibilities

- Configure and develop on the ServiceNow platform with a strong focus on secure operations and efficient exception handling.
- Drive the adoption of technology-based tools and methods to enhance monitoring, management, and service reliability.
- Define architecture and solution design elements, including data/object models, workflow diagrams, and access control structures.
- Translate business requirements into epics, user stories, and UI mock-ups, while actively driving project success.
- Deliver end-to-end ServiceNow solutions, including use case design, workflow configurations, customizations, and deployments.
- Conduct training sessions and provide technical support to teams on complex configurations.
- Perform code reviews, ensure adherence to best practices, and provide guidance to resolve technical challenges.
- Collaborate with functional consultants and business analysts to design solutions that exceed client expectations.
- Support pre-sales activities through technical expertise and solution recommendations.

About the Team

The Cyber Strategy & Transformation team helps organizations design and evolve their cybersecurity programs in line with strategic objectives, regulatory requirements, and risk appetite. We deliver services spanning:

- Cybersecurity Assessments & Frameworks
- Governance, Risk, & Compliance (GRC) Management
- Cyber Transformation & Risk Management
- Third-Party Risk Management
- Technology & Asset Compliance
- Cyber Risk Analytics & Reporting

Qualifications

Must-Have:

- 4–6 years of ServiceNow implementation experience across modules such as IRM, SIR, VR, TPRM, and BCM.
- Strong expertise in workflow design, APIs, web services, and integrations.
- Hands-on skills with Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer, and migration processes.
- Proven delivery of at least 2–3 end-to-end projects (requirement gathering to go-live).
- ServiceNow platform management experience (deployments, upgrades, troubleshooting).
- Strong documentation, communication, and presentation skills with the ability to work across geographies.
- Certification: ServiceNow Certified System Administrator (mandatory).

Good-to-Have:

- Implementation experience in IRM or Security Operations modules (Risk, Audit, Vendor Risk, Policy, SIR).
- Knowledge of ITAM, SAM, HAM, and CMDB.
- Additional certifications such as:
- ServiceNow Certified Application Developer (CAD)
- CIS – Risk & Compliance
- CIS – Security Incident Response
- CIS – Third-Party Risk Management
- CIS – Vulnerability Response
- Familiarity with other GRC platforms like RSA Archer or MetricStream.

📩 Apply Now – Immediate joiners with solid ServiceNow expertise can share their CVs at anamika.tiwari@obrimo.com