Bpo Call Center Trainer
2 weeks ago
Overview The BPO Call Center Trainer plays a crucial role in the training and development of call center representatives They are responsible for ensuring that all call center employees are equipped with the necessary skills and knowledge to deliver high-quality customer service and meet performance targets Key Responsibilities Design and conduct training programs for new and existing call center staff Assess training needs and develop training materials Provide coaching and support to call center agents to improve performance Monitor and evaluate trainee performance and learning progress Collaborate with management to identify training needs and performance gaps Assist in the onboarding process for new call center employees Update training materials and methods based on feedback and performance data Develop and implement training strategies to enhance customer service skills Provide feedback on training program effectiveness and make improvements Conduct regular performance evaluations and provide constructive feedback to employees Required Qualifications Bachelor s degree in a related field or equivalent work experience Proven experience in a BPO call center environment Previous experience in a training or coaching role Excellent communication and interpersonal skills Strong understanding of customer service principles Ability to assess training needs and adapt training programs accordingly Demonstrated ability to provide constructive feedback and support to employees Proficient in using training tools and platforms Ability to work effectively in a fast-paced and dynamic environment Strong problem-solving and decision-making abilities Ability to analyze and interpret performance data AviinTech
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Call Center Manager
1 week ago
Hyderabad, Telangana, India Zymo Solutions Full timeLocation: Khajaguda, Hyderabad, Telangana, IndiaSHIFT 1: 8 PM TO 4 AMSHIFT 2: 2 AM TO 10 AMCompany: Zymo SolutionsAbout Us: Zymo Solutions is a dynamic and customer-focused organization dedicated to providing exceptional service and support. We are expanding our team and looking for a skilled Call Center Manager to lead our new call center operations.Job...
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Customer Call Center Manager
2 weeks ago
Hyderabad, Telangana, India Nipro Corporation - Global Full timeJob descriptionCompany DescriptionNipro India Healthcare R& D skill center - service provider for medical device users it is a subsidiary of Nipro Medical India, a leader in medical technology specializing in renal, medical-surgical, and vascular products. Established in 2010, Nipro Medical India manages sales, marketing, and business operations for India,...
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Customer Call Center Manager
2 weeks ago
Hyderabad, Telangana, India Nipro Corporation - Global Full timeJob descriptionCompany DescriptionNipro India Healthcare R& D skill center - service provider for medical device users it is a subsidiary of Nipro Medical India, a leader in medical technology specializing in renal, medical-surgical, and vascular products. Established in 2010, Nipro Medical India manages sales, marketing, and business operations for India,...
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Call Center Expert
5 days ago
Hyderabad, Telangana, India Tech Mahindra Limited Full timeWhat We OfferWe offer a competitive salary package and a range of benefits to our employees, including medical insurance, retirement plans, and opportunities for career growth and development. Our employees also enjoy a dynamic and supportive work environment that fosters collaboration and teamwork.Responsibilities:Provide exceptional customer service to...
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Team Call Center Manager
2 weeks ago
Hyderabad, Telangana, India Health Veda Staffing Services Full timeAs a Telesales Team Lead at Health Veda Staffing Services, you will play a crucial role in leading a team of call center agents, driving business growth, and delivering exceptional customer service.The successful candidate will have a proven track record of leading high-performing teams, excellent communication and interpersonal skills, and the ability to...
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Call Center Knowledge Manager
5 hours ago
Hyderabad, Telangana, India Goldman Sachs Full timeKey ResponsibilitiesAs a Knowledge Management Analyst at Goldman Sachs, you will:Develop and maintain standard operating procedures for the Marcus Call CenterCollaborate with stakeholders to ensure compliance and accuracyMaintain a centralized knowledge management toolIdentify areas for process improvement and optimize proceduresDesirable SkillsExperience...
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Call Center Operations Director
1 week ago
Hyderabad, Telangana, India Health Veda Staffing Services Full timeAbout the Company: Health Veda Staffing Services is a leading healthcare recruitment firm in India, specializing in connecting top healthcare talent with premier organizations.We have successfully placed over 1,000 professionals in various healthcare roles, focusing on quality and excellence. Our team of domain experts understands the unique staffing needs...
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Customer Service Manager
1 week ago
Hyderabad, Telangana, India Health Veda Staffing Services Full timeAbout UsWe are a reputable healthcare recruitment agency that connects talented professionals with top healthcare organizations. Our mission is to deliver exceptional staffing solutions that meet the unique needs of our clients. We pride ourselves on our commitment to quality, excellence, and customer satisfaction.Job DescriptionThis role involves leading a...
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Call Center Team Lead
1 week ago
Hyderabad, Telangana, India Health Veda Staffing Services Full timeAbout Our CompanyAt Health Veda Staffing Services, we specialize in connecting top healthcare talent with premier organizations. Our team of domain experts understands the unique staffing needs of hospitals, clinics, and pharmaceutical companies, ensuring the right match every time. With a focus on quality and excellence, we have successfully placed over...
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BPO - Tele Caller
3 days ago
Hyderabad, Telangana, India Pipal Tree Online Ptv. Ltd. Full timeWe are searching for an engaged BPO - Tele Caller to boost sales by reaching out to current and possible clients. To this end, the BPO - Tele Caller will be required to obtain lists of individuals' information and source data for additional target audience members.Responsibilities:Taking appointments of Patients / Tele-Calling / Query Handling / Customer...
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Call Center Executive
2 weeks ago
Hyderabad, Telangana, India Jones Lang LaSalle Full timeRole Overview The Helpdesk Executive position at Jones Lang LaSalle offers an exciting opportunity to join a dynamic team of professionals who are shaping the future of real estate. As a key member of our operations team, you will be responsible for centralizing all logs and requests, providing superior call logging services, and streamlining processes.Main...
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Hyderabad, Telangana, India Seven Consultancy Full timeJOB DETAILS 1) We are hiring for Voice Process. 2) Willing to work in 24*7 Shift (Rotational Shift) 3) Only Five Days working & Two Days fixed off. 4) Willing to work in voice Process / Tech support / Live Chat Process. 5) Willingness to make career in BPO industry 6) Unlimited incentives + Excellent work environment 7) Excellent growth opportunity. 8)...
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Knowledge Management Analyst
13 hours ago
Hyderabad, Telangana, India Goldman Sachs Full timeAbout the RoleWe are seeking a highly skilled Knowledge Management Analyst to join our team at Goldman Sachs. As a key member of our organization, you will be responsible for providing program management oversight of our standard operating procedures for the Marcus Call Center.Our goal is to ensure that the right information is available to the right people...
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Data Center Professional
2 weeks ago
Hyderabad, Telangana, India HCLTech Full timeHCLTech is looking for a skilled professional to fill the role of Virtualization Specialist. The successful candidate will possess 6-8 years of experience in Windows and VMware administration, with a focus on managing virtualized data centers.Job Description:We are seeking a highly skilled Technical Specialist to oversee and optimize X64 architecture to...
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Process Trainer
4 weeks ago
Hyderabad, Telangana, India Randstad Enterprise Full timeOur team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a close-knit group that values the collaboration, open communication, and a supportive work environment. We are responsible for recruiting operations for fortune-500 clients across the globe, and we take pride...
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Process Trainer
4 weeks ago
Hyderabad, Telangana, India Randstad Enterprise Full timeOur team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a close-knit group that values the collaboration, open communication, and a supportive work environment. Our team is responsible for recruiting operations for fortune-500 clients across the globe, and we take...
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Hyderabad, Telangana, India 2coms Full timeJob Role - Trainer (German language)Work Location - Online Job type- Full time Preference- Goethe/OSD/TELC B2/C1/C2 Certified Description - Hurry Good opportunity for an Online German Trainer Job Role - Trainer - German language Trainer Work Location - Offline Description - German Language trainers required for Offline and Classroom...
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Hyderabad, Telangana, India 2coms Full timeJob Role - Trainer (German language)Work Location - Online Job type- Full time Preference- Goethe/OSD/TELC B2/C1/C2 Certified Description - Hurry Good opportunity for an Online German Trainer Job Role - Trainer - German language Trainer Work Location - Online Description - German Language trainers required for Offline and Classroom...
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Cisco Contact Center
5 days ago
Hyderabad, Telangana, India Tata Consultancy Services Full timeJob Role: Cisco Contact CenterJob Location: HyderabadExp Range: 4Years to 7Years.Desired Competencies (Technical/Behavioral Competency):Should have experience on Infrastructure Project Delivery in areas like VoIP, Contact Center, voicemail and Conferencing (Audio, Video, Web)Provided High Level Design and Low-Level Design for new Implementation and up...
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Hyderabad, Telangana, India 2coms Full timeJob Description Job Role - Trainer (German language)Work Location - Online Job type- Full time Preference- Goethe/OSD/TELC B2/C1/C2 Certified Description - Hurry Good opportunity for an Online German Trainer Job Role - Trainer - German language Trainer Work Location - Offline Description - German Language trainers required for Offline and...