E-commerce CRM Specialist
3 weeks ago
Job Description Job DescriptionJob Title: E-Commerce CRM Specialist Location: Gurugram Industry: Retail Experience: 35 years Salary Range: Up to 6 LPA About the Role We are looking for an experienced and customer-focused E-Commerce CRM Specialist to join our E-Commerce team at Meena Bazaar. The ideal candidate will manage customer interactions across all digital touchpoints, ensuring timely resolution, smooth order flow, and an exceptional customer experience for both domestic and international customers. A strong command over communication, problem-solving, and CRM processes is essential for this role. Key Responsibilities - Manage customer queries via email, chat, and phone. - Handle domestic and international customer calls with professionalism and clarity. - Resolve order-related concerns including returns, exchanges, payments, and delivery issues. - Maintain and update customer data accurately in CRM systems. - Coordinate with warehouse, logistics, and e-commerce teams for timely issue resolution. - Monitor order statuses and proactively reach out to customers when required. - Assist with product listing, inventory coordination, and order management when needed. - Utilize Shopify for customer/order-related tasks (preferred). - Track recurring customer issues and support process improvements. - Work closely with the digital and operations teams to enhance the overall customer experience. Skills & Qualifications - 35 years of experience in E-commerce CRM / Customer Support roles. - Excellent verbal and written communication skills. - Ability to handle high-volume interactions with patience and efficiency. - Experience working on Shopify (preferred). - Understanding of product listing, inventory processes, and e-commerce operations. - Basic knowledge of graphics or coordination with the design team is a plus. - Strong problem-solving ability and customer-first mindset. - Proficiency in CRM tools and MS Excel. - Organized, detail-oriented, and able to work in a fast-paced environment. What We Offer - Competitive compensation up to 6 LPA. - Opportunity to work with a leading retail fashion brand. - A collaborative, dynamic, and growth-focused work environment. How to Apply Interested candidates can share their updated CV at [Confidential Information] Please mention the subject line:Application for E-Commerce CRM Specialist
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E-Commerce Catalogue Specialist
6 hours ago
gurugram, India Buildskill Full timeE-Commerce Catalogue SpecialistLocation: MG Road, Gurugram, Haryana (Onsite only)Experience: Minimum 2+ YearsSalary: As per Industry StandardsAbout BuildskillBuildskill is one of India's fastest-growing home improvement and tools brands. We're looking for a sharp E-Commerce Catalogue Specialist to optimize our Amazon and Flipkart listings with SEO, trending...
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E-Commerce Catalogue Specialist
19 hours ago
Gurugram, India Buildskill Full timeE-Commerce Catalogue SpecialistLocation: MG Road, Gurugram, Haryana (Onsite only)Experience: Minimum 2+ Years Salary: As per Industry StandardsAbout BuildskillBuildskill is one of India’s fastest-growing home improvement and tools brands. We’re looking for a sharp E-Commerce Catalogue Specialist to optimize our Amazon and Flipkart listings with SEO,...
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E-commerce Executive
3 weeks ago
Gurugram, India Qua Full timeQua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated E-COMMERCE EXECUTIVE to join our team.ResponsibilitiesOversee day-to-day operations of the brand’s e-commerce platform, ensuring product listings are accurate and up-to-date.Manage product uploads,...
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E-commerce Executive
3 weeks ago
Gurugram, India Qua Full timeQua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated E-COMMERCE EXECUTIVE to join our team.ResponsibilitiesOversee day-to-day operations of the brand’s e-commerce platform, ensuring product listings are accurate and up-to-date.Manage product uploads,...
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E-commerce Executive
3 weeks ago
Gurugram, India Qua Full timeQua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated E-COMMERCE EXECUTIVE to join our team.ResponsibilitiesOversee day-to-day operations of the brand’s e-commerce platform, ensuring product listings are accurate and up-to-date.Manage product uploads,...
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E-commerce Executive
3 weeks ago
Gurugram, India Qua Full timeQua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated E-COMMERCE EXECUTIVE to join our team. Responsibilities - Oversee day-to-day operations of the brand’s e-commerce platform, ensuring product listings are accurate and up-to-date. - Manage product uploads,...
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E-commerce Executive
3 weeks ago
Gurugram, India Qua Full timeQua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated E-COMMERCE EXECUTIVE to join our team. Responsibilities Oversee day-to-day operations of the brand’s e-commerce platform, ensuring product listings are accurate and up-to-date. Manage product uploads,...
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E-commerce Executive
3 weeks ago
Gurugram, India Qua Full timeQua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated E-COMMERCE EXECUTIVE to join our team. Responsibilities Oversee day-to-day operations of the brand’s e-commerce platform, ensuring product listings are accurate and up-to-date. Manage product uploads,...
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E-commerce & Quick Commerce Specialist
2 weeks ago
Gurugram, India Karrot Cosmetics Private Limited Full timeJob Title: E-commerce & Quick Commerce Specialist Employment Type: Full Time only. NO Hybrid model / NO Work from home Location: Gurgaon, Sector-51, Haryana To APPLY :- 09211291513 KINDLY DO NOT LEAVE YOUR RESPONSE IF YOU HAVE NO FOLLOWING SKILLS, EXPERIENCE OR EDUCATION MENTIONED BELOW Job description Role & responsibilities - Manage end-to-end ad campaigns...
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E-commerce & Quick Commerce Specialist
2 weeks ago
Gurugram, India Karrot Cosmetics Private Limited Full timeJob Title: E-commerce & Quick Commerce Specialist Employment Type : Full Time only. NO Hybrid model / NO Work from home Location: Gurgaon, Sector-51, Haryana To APPLY :- KINDLY DO NOT LEAVE YOUR RESPONSE IF YOU HAVE NO FOLLOWING SKILLS, EXPERIENCE OR EDUCATION MENTIONED BELOW Job description Role & responsibilities Manage end-to-end ad campaigns and...
