Process & Service Excellence - Automation Specialist, Avp

Job Title Process Service Excellence - Automation specialist AVP Location Mumbai India Role Description Process and Service Excellence team PSXT is a newly set up function under PB COO responsible to drive Operational and Process efficiencies across business operations through automation collaboration partnership with the key stakeholders Team s core capabilities include ideation conversion into key initiatives data analytics Management Information on Process KPIs in alignment to design and execution of target operating model including new efficient ways of working What we ll offer you As part of our flexible scheme here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100 reimbursement under childcare assistance benefit gender neutral Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs and above Your key responsibilities Support the execution of Process and Service excellence initiatives work closely with COO Business Operations Technology Stakeholders Establish business case benefit identifications for various automation proposal to provide tactical solution Build robust relationships with key stakeholders across levels for collaboration and execution of cross functional and global initiatives successfully Build capabilities on data analytics to drive decision making through facts via self-service dashboards for management and ExCo level Drive brainstorming and ideation process to understand possible levers for driving operational and transformational efficiencies across Private Bank Ability to influence communicate compelling and well thought out solutions to complex problems Ensure robust change management through great discipline and governance for seamless execution with timely escalations and reporting Resilience and adaptability with a continuous improvement mindset and timely execution Support various PB India Centre automation initiatives aimed towards improved efficiencies and enhanced control Your skills and experience 10 years of professional experience in the financial sector as well as understanding of financial products services operations Solid experience in Process Automation Project Management to achieve top quality results Experience on technical tools and applications like Power BI Power Automate Excel VBA Python SQL database Familiarity with emerging AI-driven automation platforms e g Copilot Gemini or similar to enhance workflow efficiency innovation and productivity High commitment levels and willingness to learn new age automation tools to help find tactical solutions Experience working in a challenging fast-paced global environment Good Analytical skills and strong written and verbal communication skills Experience in the independent preparation of documents reports suitable for management reporting How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information We strive for a in which we are empowered to excel together every day This includes acting responsibly thinking commercially taking initiative and working collaboratively Together we share and celebrate the successes of our people Together we are Deutsche Bank Group We welcome applications from all people and promote a positive fair and inclusive work environment