Product Support Analyst

4 days ago


Hyderabad Telangana, India Infor Full time

Description Requirements Infor is seeking an experienced Product Support Analyst to join the Fourth Shift team that Supports the Fourth Shift on-prem ERP system and its components This Analyst is decisive action-oriented learns quickly independently and takes ownership of open issues Basic Qualifications Total experience 4 years Bachelor s or Master s degree in computer science or related field preferred Excellent Knowledge of ERP SCM domains including Manufacturing and Finance Experience in Product Support and Customer Management Ability to handle clients professionally during all interfaces Ability to work in different working hour shifts including Night shift and weekend hours if required Strong written and verbal communication skills and be able to create and produce KB documents Ability to provide technical consultation to the customers and be able to connect remotely with customer and then resolve the issue and have to be Self-motivated results oriented and deadline drive Preferred Qualifications Knowledge of Manufacturing and Finance product support Hands-on experience with Order Management Inventory Management EDI Electronic Data Interchange Accounts Receivable AR Accounts Payable AP Regularly attend team meetings to discuss projects brainstorm ideas and provide status updates Recommend new techniques that can help increase productivity Work closely with end customer s ensure product is working as per expectations Provide technical expertise to troubleshoot issues reported by the customers support or QA o General Ledger GL Responsibilities About Infor Infor is a global leader in business cloud software products for companies in industry specific markets Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first leverages data science and integrates easily into existing systems Over 60 000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation For more information visit Our Values At Infor we strive for an environment that is founded on a business philosophy called TM PBM TM and eight Guiding Principles integrity stewardship compliance transformation principled entrepreneurship knowledge humility respect self-actualization Increasing diversity is important to reflect our markets customers partners and communities we serve in now and in the future We have a relentless commitment to a culture based on PBM Informed by the principles that allow a free and open society to flourish PBM TM prepares individuals to innovate improve and transform while fostering a healthy growing organization that creates long-term value for its clients and supporters and fulfillment for its employees Infor is an Equal Opportunity Employer We are committed to creating a diverse and inclusive work environment Infor does not discriminate against candidates or employees because of their sex race gender identity disability age sexual orientation religion national origin veteran status or any other protected status under the law If you require accommodation or assistance at any time during the application or selection processes please submit a request by following the directions located in the FAQ section at the bottom of the infor com about careers webpage At Infor we value your privacy that s why we created a policy that you can read


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