Sr Associate India Payroll

1 day ago

Cochin Kochi Ernakulam, India Strada Full time

Job Description

Role summary

To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.

To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees salaries

Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty

To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.

Main responsibilities Production

Responsible For Processing and Meeting Targets Given for the Same

Responsible For Second Level Verification of Data If Required

Providing Feedback on Quality Issues Found During Audits

Responsible for timely escalation of production related issues

Responsible For Maintaining Accuracy

Prioritises, allocates and actions daily tasks to be accomplished to meet SLA

To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc

Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines

Calculates, prepares and transmits manual payments and third-party disbursements

Coaches and advises team members on Systems and PC usage

Suggests ways in which systems and procedures can be improved to enhance the business.

Updating Process Related Reports and Documents Compliances

Ensuring ISMS Compliance of the Team

Adhering To Company Policies, Rules and Regulations

Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process

Adhering to Work Timings, Leave Schedules Key experience

2 years experience would be preferred

PC Literacy - Word and Excel (Basic Level)

Skills

Good communication skills

Commitment to achieve deadlines

Learning Attitude

What we offer

Sophisticated career development initiatives

Transparent reward and recognition schemes

Innovative industry leading company

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