(15h Left) Associate Manager- Implementation

1 day ago

Nashik, India Sakon Full time

About Sakon: Sakon ( ) simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems. One of the world's top SaaS companies in our markets, Sakon is a leader in managing communication services and costs, mobility, and cloud services, Sakon has 200 large enterprise customers spanning virtually every country across the globe. Sakon is headquartered in Concord, MA with additional locations across North America, Europe, and India. Job Overview: The Managed Services Implementation Manager will lead client onboarding and implementation activities, ensuring seamless delivery of Sakon's Managed Services. This role serves as the primary point of contact for assigned clients, translating business requirements into effective system configurations and process solutions. Success in this role requires strong business acumen, process expertise, and a commitment to operational excellence. Key Responsibilities: - Lead end-to-end implementation for new clients, acting as the main liaison for Managed Services. - Conduct structured sessions to gather and analyse client requirements. - Ensure solutions outlined in the Statement of Work (SOW) align with client expectations and best practices. - Evaluate requirements against standard processes; identify and escalate exceptions requiring custom solutions. - Collaborate with internal teams to define, test, and implement solutions for non-standard processes. - Provide guidance on platform best practices to enhance client experience and operational efficiency. - Maintain high standards of client support through timely communication and issue resolution. - Configure systems based on client specifications; perform validation testing. - Manage documentation throughout the project lifecycle, including: - Solution configurations and architecture diagrams. - Client-specific requirement and solution documents. - Process maps, workflows, and manuals. - Facilitate training and knowledge transfer to Steady State teams prior to Go-Live. - Provide regular updates and reports to management on project status and solution progress. - Support and mentor the Onboarding and Implementation team, contributing to technical development and career growth. Qualifications & Skills: - Proven experience of 5+ years of experience in client onboarding, implementation, or service delivery roles. - Strong understanding of business processes and solutioning methodologies. - Excellent communication, stakeholder management, and problem-solving skills. - Proficiency in documentation tools and client interaction tracking systems. - Ability to manage multiple projects and priorities in a fast-paced environment. - Experience in telecom, SaaS, or IT services is a plus. Benefits and Perks • Flexible Holiday Policy (choose your own holidays) • Hybrid Working Options • Life & Medical Insurance • Focus on Skill Development, Re-imbursement for Certifications • Wifi-Mobile bill reimbursement • Employee well-being activities How to Apply and Interview Process: To apply, kindly share the resume with Interview Process: Level 1 operations/ Technical Round Level 2 operations/ Technical Round HRBP Round Consent: We will be using your resume for job applications open with us for a full-time contract and will save them for future reference.

  • (15h Left) Operation Manager

    4 weeks ago

    Nashik, India People Prime Worldwide Full time

    About Company It is a global consulting service and systems integrator that operates in over 90 countries delivering solutions with a unique blend of digital innovation and robust industry-strong processes With our promise to help our customers scale at speed we design future state solutions for industry leaders and offer innovative digital...

  • 15h Left: Test Manager

    4 weeks ago

    Nashik, India QualityKiosk Technologies Pvt. Ltd. Full time

    Job Description – Test Manager (FLEXCUBE Core Banking Implementation) Job Purpose The Test Manager will be responsible for leading and managing the end-to-end testing strategy, planning, and execution for Oracle FLEXCUBE core banking implementation projects. This role ensures delivery of high-quality solutions by managing testing teams, defining test...

  • ▷ [15h Left] Deputy Manager - Operations

    4 weeks ago

    India, Nashik WNS Full time

    Job Description Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking...

  • Associate Designer

    14 hours ago

    Nashik, Maharashtra, India ABB Full time

    **Associate Designer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Cost Manager

    1 week ago

    Nashik, India ideaForge Full time

    Job Description Job Description: Cost & Management Accountant Position Title: Manager – Costing Department: Finance Location: Plant (Mahape) Reports to: Director Finance Experience Required: 5–8 years (Manufacturing Industry experience mandatory) Role Overview We are seeking a highly skilled and detail-oriented Cost & Management Accountant to join our...

  • Data Management Associate

    2 days ago

    Nashik, Maharashtra, India Impact HR & KM Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    DescriptionWe are seeking a Data Management Associate to join our team in India. This entry-level position is ideal for freshers looking to start their career in data management. The associate will assist in various data-related tasks, ensuring data accuracy and supporting the overall data management process.ResponsibilitiesAssist in the collection,...

  • Marketing Executive

    1 week ago

    Nashik, India Impact Hr Km Solutions Full time

    Job Description Description We are seeking a dynamic Marketing Executive to join our team in India. The ideal candidate will have 3-4 years of experience in marketing and will be responsible for developing and implementing effective marketing strategies to enhance our brand presence. Responsibilities - Develop and implement effective marketing strategies to...

  • ▷ 15h Left! Territory Head

    1 week ago

    Nashik, India Impact Hr Km Solutions Full time

    Job Description Description The Territory Head will be responsible for overseeing sales operations and driving growth in the assigned region of India. This role involves leading a team, strategizing market penetration, and ensuring client satisfaction. Responsibilities - Develop and implement strategic plans to expand the company's market presence in the...

  • VP - FCC [15h Left]

    1 day ago

    Nashik, India eClerx Full time

    Job Title -Finance- FCC - Program Manager (VP) The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives,...

  • 15h Left: Shadow teacher

    6 days ago

    Nashik, India Anubhooti-Building cognition Full time

    Company Description Anubhooti building cognition is a mental health set up that provides counseling, life skills and shadow teaching services Role Description This is a full-time on-site role for a Shadow Teacher for Somaiya school in Ghatkopar East. The Shadow Teacher will be responsible for assisting in the implementation of individualized education plans,...