3 Days Left Voice

2 hours ago


Chennai, India Tata Communications Transformation Services (TCTS) Full time

Voice & Accent Trainer- Manager/Senior Manager (8-14yrs) Chennai We are seeking a dynamic and experienced Voice and Accent Trainer to enhance the communication skills of our customer-facing teams. The ideal candidate will be responsible for training employees in neutral accent, pronunciation, intonation, and overall verbal communication to meet global standards. Voice and Accent Trainer will lead the design, delivery, and continuous improvement of voice and accent training programs across the organization. This role demands strategic thinking, stakeholder management, and hands-on training expertise to elevate communication standards and ensure global readiness of customer-facing teams. Key Responsibilities: - Conduct training sessions on voice modulation, accent neutralization, pronunciation, and grammar. - Design and deliver customized training modules for various teams (e.g., customer service, sales, technical support). - Assess trainees’ communication skills and provide constructive feedback. - Monitor progress and maintain training records. - Collaborate with team leads and HR to identify training needs. - Develop training materials, including audio-visual aids and role-play exercises. - Stay updated with global communication trends and incorporate best practices. - Conduct refresher sessions and post-training evaluations. Strategic Planning & Execution: Develop and implement voice and accent training strategies aligned with business goals. Collaborate with operations, HR, and quality teams to identify training needs and performance gaps. Program Design & Delivery: Create advanced training modules focused on accent neutralization, phonetics, intonation, and cultural sensitivity. Conduct train-the-trainer sessions and mentor junior trainers. Quality & Impact Measurement: Define KPIs and measure training effectiveness through assessments, feedback, and performance metrics. Drive continuous improvement through data analysis and learner feedback. Stakeholder Engagement: Partner with business leaders to support new client transitions, pilot programs, and process migrations. Represent the training function in client meetings and audits when required. Team Leadership (for Senior Manager level): Lead a team of trainers, manage resource allocation, and oversee delivery quality. Foster a culture of learning, innovation, and excellence within the training team. Required Qualifications & Skills: - Any Degree, or Preferrable Bachelor’s or Master’s degree in English, Communication, Linguistics, or related field. - 8–14 years of experience in voice and accent training, with at least 3 years in a managerial role. - Strong command of spoken and written English; expertise in phonetics and global accents. - Proven experience in designing and delivering large-scale training programs. - Excellent stakeholder management and presentation skills. - Familiarity with digital learning tools and Learning Management System platforms. Should be willing to work in Europe/UK Shifts Location : Chennai



  • Chennai, India GS Infotech Full time

    Career Opportunity for Non Voice Process in Chennai Job Description /: Position/: Prior Authorization QCA &ndash Non/-Voice Experience/: Minimum 3 Years Salary/: 47k Take Home Job Type/: Full/-Time | Immediate Joiners Preferred Responsibilities/: Process medical documents for prior authorization Ensure compliance with client & company policies Maintain...


  • Chennai, India GS Infotech Full time

    Be the Voice Across Borders as International Voice Executive Job Description Role&rsquos Place/: We are seeking a skilled International Voice Process Executive to be a pivotal force in this evolution. This isn 't just a voice process job it 's a critical role at the front line of our global operations. You will be a direct brand ambassador, responsible for...


  • Chennai, India GS Infotech Full time

    Semi Voice Process Executive Enhancing Assistance Job Description Focus Skills/: Customer service in the future will combine technology efficiency with human competence. At the core of this development is the position of a Semi/-Voice Process Executive, who uses a combination of written and spoken communication to deliver smooth, excellent support that is...


  • Chennai, India GS Infotech Full time

    Voice Process Executive An Entry Into a company Field Job Description Experience/: 0 to 3 yrs Salary/: Based on Previous Experience Education/: Any Basic Degree What You will do/: Be the Voice of the Brand/: You will answer a lot of incoming and outgoing calls from customers, offering assistance, responding to questions, and resolving problems with...


  • Chennai, India HCLTech Full time

    HCLTech Walk-in Drive - International Banking Voice Process Date: 13th,14th & 15th October 2025 Time: 11:00 AM – 3:00 PM Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076 Contact HR - Sanjay,Judith Designation: Associate Process: Inbound Calling. * No sales or...


  • Chennai, India HCLTech Full time

    HCLTECH Mega Walk-in Drive - International Banking Voice Process 📅 Walk-in Drive Details: 📍 Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai 🗓 Date: 23rd October 2025. ⏰ Time: 12:00 PM - 3:00 PM Contact HR : Sanjay. Job Title: Client Support Specialist – UK Client Services (Voice...


  • Chennai, India Krea Full time

    Krea is a Marketing Decision Support company and a specialist in Healthcare Research Responsibilities and Duties: We are looking for associates to join our research desk. The work will include data collection through phone (interviews and surveys). It also includes assisting in organizing interviews and other research-related administration by calling the...


  • Chennai, India Virtusa Full time

    Job Description We are seeking a Senior Test Architect to lead a large scale testing transformation initiative for a major healthcare customer The role involves assessing the current testing landscape defining a future state testing strategy and driving implementation of modern test practices and automation across functional non functional integration and...


  • Chennai, India Seltam technologies solutions pvt ltd Full time

    _Dear Jobseekers!!!_ **Immediate Hiring for Voice Process - Day Shift** **Freshers & Experienced both can apply** Work Location**:Tharamani, Chennai** **Eligibility**: - Should have completed **any Graduation / Under Graduation.**: - **Min 1 year of any voice process / Customer Support **experience is mandatory. - **Freshers **are also welcome. -...


  • Chennai, India TAMIL VOICE PROCESS Full time

    Job opening for Telecaller Executive(Lead Conversion Specialist)-Saligrama Chennai Qualification: Any degree Exp: 1 to 3 years **Salary**: As per your last drawn. Required Skill: - Contacting/Answering phones and explaining the treatment and services offered by the company. - Contacting existing customers as well as prospective customers using...