Travel Consultant

2 weeks ago


Dombivli, India Technomine Full time

🌟 Join Technomine as a Galileo Expert / Travel Consultant 🌟 📍 Location: CG Road, Ahmedabad (Work From Office) - (24×7 operations | Night shifts | Primarily US Shifts) - 🗓 Work Days: 5 Days Working | 2 Rotational Offs - 💼 Department: Customer Support / Operations 🚀 Why Choose Technomine? At Technomine, we don’t just hire talent — we nurture careers. With a legacy built on growth, innovation, diversity, and people-first values, we offer an environment where your potential can truly thrive. Be a part of a passionate, award-winning global team that celebrates success and encourages skill enhancement. 🎯 Open Position: Galileo Expert / Travel Consultant / Customer Service Agent We are looking for skilled, energetic, and customer-focused individuals to join our rapidly expanding Travel Operations team. 🛫 Key Responsibilities ✈ Flight Scheduling & Management - Monitor and update flight schedules with complete accuracy. - Rebook flights due to cancellations or last-minute changes. - Coordinate with airlines, suppliers, and partners to verify bookings and resolve flight-related issues. 💬 Customer Support (Out-of-Hours) - Handle inbound customer queries during night shifts. - Resolve customer concerns professionally and efficiently. - Provide real-time updates on itinerary changes with clear communication. 🗂 Administrative Duties - Maintain accurate booking records. - Update CRM systems and ensure proper documentation. - Prepare end-of-shift reports for seamless handovers. 🛠 Problem Resolution - Manage emergency travel disruptions promptly. - Coordinate with internal and external teams to resolve escalations. - Share detailed notes for issues forwarded to day teams. 🧾 General Travel Operations - Back-office administration - CRM & internal communication - Airline & supplier coordination - Customer engagement & support 💼 Key Skills & Requirements - Strong knowledge of Galileo / Amadeus / Sabre (GDS expertise highly preferred). - Excellent English communication (verbal & written). - Ability to multitask in a fast-paced environment. - Flexibility for night shifts & rotational offs. - Freshers with good communication skills are welcome - Prior travel customer service or ticketing experience is a plus. 🎁 What We Offer - Competitive salary with hike on last drawn CTC (Max Budget: 5 LPA based on skills & experience) - Exposure to international travel processes (US/UK markets) - Fast-paced, growth-driven work culture - One-time free meal at office - Affordable accommodation facility for outstation candidates - Opportunity to develop GDS expertise and grow within the travel domain


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