Customer Support Tellecaller Jobs Opening in NR Vision Technology PVT LTD at LucknowLess

3 weeks ago


Lucknow, India NR Vision Technology PVT LTD Full time

 Job Summary: We are looking for a confident, courteous, and customer-focused Customer Support Telecaller to join our support team. The primary responsibility of this role is to handle incoming and outgoing calls to assist customers, address inquiries, resolve complaints, and provide relevant information about products or services. As a telecaller in customer support, you will be the first point of contact for many customers and will play a vital role in delivering a positive customer experience. The role requires excellent communication skills, patience, and a helpful attitude. Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Minimum Requirement: Good Communication Skills Good Problem-solving skills over the call High energy level  More information about this Customer Support Tellecaller JobPlease go through the below FAQs to get all answers related to the given Customer Support Tellecaller jobWhat are the job requirements to apply for this Customer Support Tellecaller job position? Ans: A candidate must have a minimum of fresher as an Customer Support Tellecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Tellecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Tellecaller position? Ans: There are immediate 1 job openings for Customer Support Tellecaller in our Organisation.

12th Pass (HSE)



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