Inside Sales Team Leader

2 weeks ago

Mumbai, Maharashtra, India Recex Full time
Job Description

Key Responsibilities

Team Leadership & Mentoring: Lead, coach, and motivate a team of Inside Sales Executives to consistently achieve and exceed monthly and quarterly revenue targets. Conduct regular one-on-ones, performance reviews, and provide constructive feedback to foster individual and team growth.

Performance Management: Monitor and analyze key sales metrics, including call volume, conversion rates, upsell/cross-sell performance, and deal stages. Use data-driven insights to identify areas for improvement and implement targeted training and coaching.

Process Optimization: Refine and standardize sales processes, from lead engagement and needs analysis to pipeline management and CRM hygiene. Ensure the team is proficient in using tools like CRMs and dialer systems to maximize productivity.

Training & Onboarding: Develop and deliver training programs for new hires and existing team members, focusing on product mastery (pedagogy, outcomes), confident pitch delivery, and advanced objection-handling techniques.

Strategic Collaboration: Act as a key liaison between the sales team and other departments (marketing, product, and customer activation) to provide valuable market feedback. Collaborate to sharpen campaigns, improve product offerings, and enhance the overall user journey.

Operational Oversight: Ensure the team maintains accurate CRM records and adheres to the specified 6-day work week schedule, ensuring consistent coverage and timely follow-ups with leads.

Qualifications

Minimum 3-5 years of experience in B2C Inside Sales, with at least 1-2 years in a team lead, supervisory, or senior sales role. (Note: This is adjusted from the previous JD to fit the executive&aposs experience level).

Proven track record of consistently meeting or exceeding revenue targets and leading a team to do the same.

Strong understanding of the EdTech sector and B2C sales cycles. Experience with digital products and subscription models is a significant plus.

Exceptional leadership, coaching, and communication skills, with a clear, engaging phone presence.

Proficiency in CRM systems (e.g., Salesforce) and a data-driven approach to sales management.

Ability to thrive in a fast-paced, high-pressure environment with a focus on achieving results.

Knowledge of upsell/cross-sell frameworks and a consultative selling mindset.

  • Inside Sales Team Leader Position

    2 weeks ago

    Mumbai, Maharashtra, India beBeeLeadership Full time US$ 7,50,000 - US$ 15,00,000

    Inside Sales Team LeadWe are seeking a seasoned Inside Sales Team Leader to join our team. In this role, you will lead and motivate a high-performing team of Inside Sales Executives to consistently meet and exceed revenue targets.The ideal candidate will have a strong understanding of the sales process and be able to provide guidance and coaching to their...

  • Inside Sales Representative

    2 weeks ago

    Mumbai, Maharashtra, India Team Computers Full time

    Company DescriptionTeam Computers is a leading IT Infrastructure and Information Solution Provider founded in 1987 by Ranjan Chopra. With a turnover of 4000+ Cr and 25+ offices across India, Team Computers is dedicated to providing high-quality, affordable IT solutions with speed, flexibility, and an attitude of Sewa. The company values proactive customer...

  • Inside Sales Representative

    6 days ago

    Mumbai, Maharashtra, India Team Computers Full time

    Company Description Team Computers is a leading IT Infrastructure and Information Solution Provider founded in 1987 by Ranjan Chopra. With a turnover of 4000+ Cr and 25+ offices across India, Team Computers is dedicated to providing high-quality, affordable IT solutions with speed, flexibility, and an attitude of Sewa. The company values proactive customer...

  • Inside Sales Representative

    2 weeks ago

    Mumbai, Maharashtra, India Team Computers Full time

    Company Description Team Computers is a leading IT Infrastructure and Information Solution Provider founded in 1987 by Ranjan Chopra. With a turnover of 4000+ Cr and 25+ offices across India, Team Computers is dedicated to providing high-quality, affordable IT solutions with speed, flexibility, and an attitude of Sewa. The company values proactive customer...

  • Inside Sales Team Lead

    1 week ago

    Mumbai, Maharashtra, India TIGI HR Full time

    Job DescriptionJob Title: Inside Sales Manager***Experience from Education / Edtech industry is must.***Responsibilities-Sales Strategy & Planning- Develop and execute effective sales strategies to achieve revenue goals and meet organizational targets.- Collaborate with senior leadership to ensure sales objectives align with overall business priorities.-...

  • Inside Sales Team Lead

    2 weeks ago

    Mumbai, Maharashtra, India TIGI HR Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Inside Sales Manager***Experience from Education / Edtech industry is must.***Responsibilities-Sales Strategy & PlanningDevelop and execute effective sales strategies to achieve revenue goals and meet organizational targets.Collaborate with senior leadership to ensure sales objectives align with overall business priorities.Conduct in-depth market...

  • Inside Sales Team Lead

    2 weeks ago

    Mumbai, Maharashtra, India TIGI HR Full time

    Job DescriptionKey ResponsibilitiesSales Strategy & Planning- Develop and implement effective sales strategies to achieve revenue goals- Align sales plans with overall business objectives in collaboration with senior management- Conduct market research to identify potential customer segments and growth opportunities- Define sales processes, methodologies,...

  • Inside Sales Team Lead

    1 week ago

    Mumbai, Maharashtra, India TIGI HR Full time

    Key ResponsibilitiesSales Strategy & PlanningDevelop and implement effective sales strategies to achieve revenue goalsAlign sales plans with overall business objectives in collaboration with senior managementConduct market research to identify potential customer segments and growth opportunitiesDefine sales processes, methodologies, and KPIs to maximize...

  • Inside Sales Team Lead

    6 days ago

    Mumbai, Maharashtra, India TIGI HR Full time

    Key Responsibilities Sales Strategy & Planning Develop and implement effective sales strategies to achieve revenue goals Align sales plans with overall business objectives in collaboration with senior management Conduct market research to identify potential customer segments and growth opportunities Define sales processes, methodologies, and KPIs to maximize...

  • Inside Sales Team Lead

    3 days ago

    Mumbai, Maharashtra, India TIGI HR Full time

    Key Responsibilities :-Sales Strategy & PlanningDevelop and implement effective sales strategies to achieve revenue goalsAlign sales plans with overall business objectives in collaboration with senior managementConduct market research to identify potential customer segments and growth opportunitiesDefine sales processes, methodologies, and KPIs to maximize...