Global FinOps Lead

Job Description At EG, we develop software for our customers so they can focus on their profession. Our industry-specific software is built by peers from the industry, and backed by the scale of EG for stability, innovation, and security. We are committed to advancing industries by tackling big challenges such as resource use, efficiency, and sustainability. We are a thriving global workforce of 3000+ employees, with an 850+ strong team based in Mangaluru, India. We have a people first culture fostering innovation, collaboration and continuous learning Join us in creating software that works for people, not software that makes people work. Visit our career page to meet some of your future colleagues, explore our culture, and watch our video We Make a Difference. Learn more about EG here. About the team: We're seeking an experienced Global FinOps Lead to drive our strategic initiative for cost-effective resilient infrastructure. This is a high impact role where you will optimize our cloud economics across 140 SaaS products, reducing hosting costs to a target of 5-7% of revenue, while ensuring our infrastructure remains robust and reliable. You'll be the driving force behind establishing a culture of cost consciousness across our engineering organization, working at the intersection of technology, finance, and operations to deliver measurable business outcomes. Roles and Responsibilities: Strategic Leadership: - Lead the company-wide initiative to reduce hosting costs to 5-7% of revenue across 140 SaaS products with mixed architecture patterns and multi-cloud deployments - Develop and implement a comprehensive FinOps framework that balances cost optimization with performance, resilience, and innovation - Partner with our 11 business units and their Heads of Development to embed cost optimization into architectural design and technical decision making processes - Establish transparent reporting mechanisms and KPIs that increase visibility of progress and foster a culture of cost consciousness within engineering teams Operational Excellence: - Conduct systematic assessments of product infrastructure environments to right size overprovisioned resources and eliminate waste - Build and maintain a comprehensive lever catalogue for cost savings (e.g., migration from Microsoft SQL to PostgreSQL, cloud managed services, containerization, data archiving) - Map hosting costs per product and perform detailed analysis, tracking, and reporting to enable data-driven decisions - Drive license optimization initiatives across Microsoft, AWS and GCP programs and other major cloud providers - Implement mandatory tagging strategies across products, environments, business units, and cost centers Collaboration & Change Management: - Work closely with Finance Business Partners to align cost optimization with business objectives and financial targets - Collaborate with Procurement to negotiate favorable cloud contracts and licensing agreements - Partner with our CloudOps team to implement technical solutions and operational best practices - Conduct cost optimization training for engineers and development managers, making FinOps a core competency - Champion the initiative across the organization, winning battles to prioritize cost optimization alongside feature development Build for Scale: - Establish monthly follow-up meetings, reporting cadence, and governance structures - Enhance existing product P&L dashboards with hosting cost vs. revenue ratio metrics - Evaluate and implement cloud cost monitoring tools - Ensure operational cost targets are incorporated early in architectural design for all new products and major initiatives. Required Experience & Skills: - 12+ years of experience with 5+ years in FinOps, cloud cost optimization, or infrastructure management roles, with at least 3 years in a leadership capacity - Proven track record of delivering significant cost savings (20%+ reduction) in complex, multi-product SaaS environments - Deep expertise in multi-cloud architectures and hybrid infrastructure including private cloud, public cloud and on-premises systems - Strong understanding of SaaS business models, unit economics, and the relationship between hosting costs and revenue - Experience working across multiple business units in a matrix organization, influencing without direct authority - FinOps Certified Practitioner or equivalent certification strongly preferred Technical Competencies: - Hands-on experience with cloud cost management tools - Understanding of modern architectures: microservices, containerization (Docker, Kubernetes), serverless - Familiarity with infrastructure as code and sounding Ops practices - Ability to analyze and optimize licensing agreements for major platforms (Microsoft, AWS and cloud providers) - Knowledge of database optimization, storage tiering, and compute right sizing strategies Leadership & Soft Skills: - Strategic thinker who can balance immediate cost savings with long term infrastructure resilience - Exceptional stakeholder management skills with ability to influence executives, finance leaders, and engineering teams - Change agent who can build momentum and win organizational buy in for cost consciousness - Data-driven with strong analytical skills and ability to translate complex cost metrics into actionable insights - Collaborative approach with proven ability to work effectively with finance, procurement, and technical teams - Excellent communication skills in English Cultural Fit: - Comfortable operating in a fast-paced environment with significant complexity - Pragmatic problem solver who can navigate ambiguity and prioritize effectively - Passion for operational excellence and continuous improvement - Ability to work across geographies and time zones Why Join us - Impact at scale: Transform cost efficiency across 140+ products serving 42,000+ customers - Strategic role: Report directly to the CTO and influence technology strategy across the organization - Innovation focus: Be part of our AI transformation, positioning EG as a leader in AI-powered vertical SaaS - Professional growth: Build and potentially expand a FinOps function to also focus on optimizing AI infrastructure in a rapidly growing company - Nordic leader: Join a company at the forefront of vertical SaaS in the Nordic region with a diverse technology portfolio spanning cutting-edge cloud and legacy systems What We Offer: - Central Technology Organization placement with direct CTO reporting line - Opportunity to shape the future of infrastructure economics at a scaling SaaS company - Collaborative culture with passionate, skilled colleagues across 8 industries - A dynamic environment in a rapidly growing software company, investing in your professional and personal development through challenging tasks and the opportunity to make your own mark on the job. - A professional and business-driven international environment with lots of exciting challenges. - Super talented and committed colleagues who thrive on collaboration and active knowledge sharing. - Collaborative and supportive work environment that values teamwork and innovation. - Possibility of personal and professional development. - A professional, innovative, and business-driven environment. - Work with super-talented and committed colleagues in a culture of collaboration, curiosity, and continuous learning. - Flexibility to experiment and ownership to implement ideas that matter. - Extensive opportunities for personal and professional development through our learning academies. - A strong focus on employee well-being, inclusion, and best-in-class benefits.