(Only 24h Left) Senior Manager-Bespoke Experiences

4 days ago

Gurugram Mumbai Delhi NCR, India Tamarind Global Services Private Limited Full time

Job Description

Position Summary:

The Senior Manager Bespoke Experiences (Outbound) is responsible for curating and managing ultra-luxury international travel experiences for HNI and UHNI clients. This is a high-touch, client-facing role focused exclusively on outbound travel, requiring deep destination knowledge, exceptional communication, and the ability to deliver flawless, end-to-end itineraries. The role combines strategic relationship management, outbound travel expertise, and consultative sales. The ideal candidate is highly resourceful, client-obsessed, and passionate about delivering world-class experiences beyond expectations.

1. Key Responsibilities

- Act as the single point of contact for HNI/UHNI clients, offering bespoke international travel solutions.
- Build long-term relationships with high-value clients through discretion, consistency, and white-glove service.
- Conduct in-depth consultations to understand client profiles, lifestyle preferences, and outbound travel aspirations.
- Design and curate unique, experience-led international itineraries, from luxury holidays to milestone celebrations.
- Oversee execution of all outbound travel bookings, ensuring excellence across every detail.
- Liaise with global DMCs, hotels, and partners to source exclusive products and benefits.
- Ensure complete ownership of the client journey from inquiry and itinerary design to travel support and post-trip engagement.
- Meet and exceed revenue targets from the HNI/UHNI outbound travel segment.
- Collaborate with internal teams (Product, Ticketing, Marketing) to deliver seamless client experiences.

2.Key Relationships

- HNI / UHNI Clients
- In-house Operations, Product & Ticketing Teams
- Global Luxury Travel Partners & DMCs
- Sales & Marketing Team

3. Skills & Competencies

- Proven expertise in handling outbound luxury travel for discerning clientele
- Consultative selling with a high degree of personalisation
- Deep destination knowledge across Europe, Americas, Australasia, Africa, and Asia
- Excellent interpersonal, presentation, and communication skills
- High emotional intelligence, confidentiality, and relationship management
- Strong attention to detail, creativity, and ability to think on your feet
- Ability to multitask in a fast-paced, client-first environment
- Tech-savvy and comfortable with travel platforms, CRMs, and GDS systems
- A true passion for outbound travel and luxury experiences
- Represent Tamarind Bespoke at luxury travel trade shows, client events, and networking platforms.

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