Senior Program Manager

2 weeks ago

Bengaluru, Karnataka, India Amazon Full time
Amazon Business is a USD25B+ business spanning 9 countries (US, Germany, UK, France, Italy, Spain, Japan, Canada and India). Amazon Business (amazon.in/business) launched in India in September 2017 with the vision to be the destination for all businesses in India to find, discover and buy for all their business needs, and it is still day 1 for us. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customer and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.

We are looking for a hands-on, detail oriented and a self-starter person with a passion for independent problem-solving, have proven data analysis skills, and have strengths in stakeholder management and invent and simplify. Key job responsibilities is to B2B specific programs to drive efficiency and growth for overall category.

Key job responsibilities
As a Senior Program Manager, you will have the opportunity to-

• Build the strategy for selection, pricing, availability and affordability and the key pillars to drive the AB flywheel

• Build scalable processes and stakeholder mechanisms to drive success for these charters

• Work closely with the category, account management teams within SSR and CPS to execute plans and track performance

The position is located in Bangalore, India, and reports into the Category Leader.- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 4+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in complex problem solving, and working in a tight schedule environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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