Revenue Operations Manager

Job Description We are looking for a proactive, data-driven operator who enables revenue acceleration through cross-functional alignment, operational structure, and scalable process execution. Ideal Candidate Profile The ideal candidate: - Solves problems with a solutions-first and commercially minded approach. - Works cross-functionally (Business Development, Finance, Legal, Operations, Product) and influences without authority. - Is data and insight-driven, using forecasting trends, CRM accuracy and performance analytics to guide decisions. - Balances operational discipline with adaptability, knowing when to enforce structure and when agility is required. - Is automation minded, continuously identifying workflow friction and applying tools/systems to reduce it. - Drives change adoption to enable improved processes and interdepartmental alignment. - Converts deal learnings and operational insights into repeatable frameworks that improve future velocity. - Communicates clearly at an executive level while demonstrating ownership, urgency and accountability. Responsibilities - Own commission tracking, approvals and accuracy governance manage the commission calculation framework, ensure accuracy and enforce approval workflows for sales and partner compensation. - Manage contract repository and agreement flow processes maintain the version-controlled library of agreements (MSAs, SOWs, partner documents, exception logs), track changes and oversee internal routing and approval SLAs - Own the partner collaboration platform build and maintain the partner collaboration tool, ensuring structured updates, joint planning visibility and adherence to standards. - Lead CRM architecture, reporting and GTM alignment drive system buildout, automation and revenue dashboard visibility to support forecasting accuracy, partner visibility and lifecycle tracking. - Own forecast adherence and tracking monitor forecast accuracy, surface variances and work with Sales and leadership to initiate corrective actions. - Integrate internal cross-collaboration tools (with system owners) collaborate with Product, Finance and Ops to ensure operational insight alignment with GTM and partner workflows. - Project manage content calendar and event preparedness (initially) coordinate internal stakeholders and outsourced agencies to drive strategic GTM content delivery and partner/customer event readiness. - Execute strategic projects assigned by the President of Revenue/Growth and broader leadership deliver operational and analytical initiatives tied to revenue acceleration and process optimization. - Perform deal analysis and learning capture review major deals to extract key lessons, refine pricing and positioning frameworks and enhance GTM and partner playbook development Requirements - 3-5 years of RevOps/Sales Ops/Business Ops experience in B2B SaaS, with hands-on ownership of CRM accuracy, forecasting, and core SaaS metrics (ARR, MRR, churn, pipeline, conversion rates). - Bachelor's degree in business, technology, or a related field is preferred. - Prior experience handling US clients and working closely with Account Executives and SDR teams to drive GTM alignment. - Strong command of at least one major CRM (Zoho, HubSpot, or Salesforce), advanced Excel proficiency, and familiarity with automation tools (workflows, Zapier/Make) BI/reporting experience is preferred. - Excellent analytical, communication, and stakeholder-management skills, with the ability to influence cross-functionally and operate in fast-paced environments. - Process- and automation-focused, with experience managing commissions, contracts, dashboards, and structured GTM workflows.