Sme - Mainframe Z/os System Programmer

Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role As a System Administrator at Kyndryl you ll solve complex problems and identify potential future issues across the spectrum of platforms and services You ll be at the forefront of new technology and modernization working with some of our biggest clients - which means some of the biggest in the world There s never a typical day as a System Administrator at Kyndryl because no two projects are alike You ll be managing systems data for clients and providing day-to-day solutions and security compliance You ll oversee a queue of assignments and work directly with technicians prioritizing tickets to deliver the best solutions to our clients One of the benefits of Kyndryl is that we work with clients in a variety of industries from banking to retail Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector you can find your opportunity here You ll also get the chance to share your expertise by recommending modernization options identifying new business opportunities and cultivating relationships with other teams and stakeholders Does the work get challenging at times Yes But you ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills which will come in handy as you move forward in your career Key Responsibilities Provide technical support for customer Own and action requests for service implementing changes and resolving assigned problems may involve some after hours and weekend work Provide 24x7 after hours on-call support as required for products supported by the team Personal compliance and ownership on security audit and systems integrity posture Highlight areas for improvement in current processes and implement improvements Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows Attend and actively participate in weekly review meetings with the team leader and or manager to discuss issues concerns people ideas and workload Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts ensure other team members are mentored to enable smooth succession of previous account Assist wider team performing the level 1-3 capability potentially offshore or remote locations Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career from Junior System Administrator to Architect We have opportunities for Cloud Hyperscalers that you won t find anywhere else including hands-on experience learning opportunities and the chance to certify in all four major platforms One of the benefits of Kyndryl is that we work with clients in a variety of industries from banking to retail Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector you can find your opportunity here Who You Are You re good at what you do and possess the required experience to prove it However equally as important - you have a growth mindset keen to drive your own personal and professional development You are customer-focused - someone who prioritizes customer success in their work And finally you re open and borderless - naturally inclusive in how you work with others Required Technical and Professional Expertise 8 Years Experience in Mainframe z OS System Programming Deep understanding of z OS operating system architecture and features Deep knowledge of z OS Facilities Parallel Sysplex GDPS Hands-on experience on SAD GTF trace concepts Led multiple complex IBM and ISV product upgrades and related projects Proficiency in z OS system programming languages like assembler and REXX Expertise in system management tools like SMPE Software Management Program Entry and z OSMF Knowledge of mainframe hardware configurations and I O management Experience with system monitoring and performance analysis tools Strong analytical and troubleshooting skills Preferred Technical and Professional Experience Monitoring system performance using RMF SYSVIEW Mainview TMON or Omegamon tools identifying bottlenecks and implementing optimization strategies Diagnosing and resolving complex system issues including software errors hardware failures and system crashes Implementing and enforcing security policies on the z OS system to protect sensitive data Assessing system capacity needs and planning for future growth Being You Diversity is a whole lot more than what we look like or where we come from it s how we think and who we are We welcome people of all cultures backgrounds and experiences But we re not doing it single-handily Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work individually and collectively and support the activation of our equitable culture That s the Kyndryl Way What You Can Expect With state-of-the-art resources and Fortune 100 clients every day is an opportunity to innovate build new capabilities new relationships new processes and new value Kyndryl cares about your well-being and prides itself on offering benefits that give you choice reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey Our employee learning programs give you access to the best learning in the industry to receive certifications including Microsoft Google Amazon Skillsoft and many more Through our company-wide volunteering and giving platform you can donate start fundraisers volunteer and search over 2 million non-profit organizations At Kyndryl we invest heavily in you we want you to succeed so that together we will all succeed Get Referred If you know someone that works at Kyndryl when asked How Did You Hear About Us during the application process select Employee Referral and enter your contact s Kyndryl email address