Manager - Plcs Telebinding, Plcs Telebinding, Call Centre (Urgent Search)

4 weeks ago

Jamshedpur, Jharkhand, India Bajaj Finserv Full time

PLCS TelebindingJamshedpur Posted On 03 Sep 2025 End Date 03 Sep 2026 Required Experience 4 - 5 Years BASIC SECTION Job Level GB03 Job Title Manager - PLCS Telebinding PLCS Telebinding Call Centre Job Location Country India State JHARKHAND Region North City Jamshedpur Location Name Jamshedpur Tier Tier 2 Skills SKILL SKILLS AS PER JD Minimum Qualification M B A JOB DESCRIPTIONJob Purpose This position is open with Bajaj Finance ltd Culture Anchor Work Hard - Consistently puts in effort plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization s policiesAct with Integrity Duties and Responsibilities oAn effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management oSales Delivery of business AOP objectives for the assigned geographyoResponsible for Sales Activities through all the Business Defined Channels oA good team leader to handle the team and Setting Goals oManage PLOs - recruit train and motivate the team oDrive Team to achieve sales Targets and conduct regular reviews to ensure business plan is well executed oEnsure process rigor and controllership oResolve all Customer Escalation Queries related to Product Process oManage the FOS productivityoTracking all the Important Business Matrix on regular basis oUnderstanding of CRM - Salesforce comoMonitoring Performance suggest corrective Action for Key Business MetricPortfolio PerformanceResource ProductivityCompliance Policies Guidelines Processes Required Qualifications and Experience oGraduate Post Graduate or MBA - Finance Mktg oWith relevant experience of 4-5 prior work experience in the Financial Services Industry would be an added advantage oShould have 2-3 Year of experience in Lending oShould have collaborative work style to engage with peers colleagues across the company oExcellent Team management Interpersonal Skills oExcellent communication skills oExceptionally high motivational levels and needs to be a self-starter

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