▷ [Urgent] Senior Project Manager
3 days ago
Job Description About the Role: We are seeking a seasoned Senior Project Delivery Manager to lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend of operations and project management expertise, ensuring seamless service delivery, operational excellence, and high client satisfaction. The role requires flexibility in working hours and shifts to meet business and client demands. Key Responsibilities: Operations Management: - Oversee daily IT infrastructure support operations for multiple clients, ensuring prompt and effective incident resolution. - Develop, implement, and improve Standard Operating Procedures (SOPs) to enhance efficiency and service quality. - Monitor and report on Key Performance Indicators (KPIs) to ensure compliance with Service Level Agreements (SLAs). - Manage and mentor support teams; provide guidance, training, and conduct performance evaluations. - Handle escalations of complex issues and ensure timely resolutions while maintaining client satisfaction. - Collaborate with cross-functional teams (Network, Server, Cloud, Security, etc.) for seamless service delivery. Project Management: - Plan, execute, and deliver implementation and transformation projects, ensuring adherence to timelines, budgets, and scope. - Develop detailed project plans with milestones, risk assessments, and resource allocation. - Engage with clients, stakeholders, and senior management regarding project progress, risks, and issues. - Facilitate project governance meetings such as kick-offs, weekly status reviews, and post-implementation reviews. - Ensure complete and accurate project documentation for compliance and audits. - Drive continuous improvement initiatives to enhance project delivery and operational frameworks. Qualifications & Experience: - Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred). - 8+ years of experience in IT Infrastructure Operations and Project Delivery roles, with at least 35 years in a managerial role. - Proven track record of managing IT production support and delivering Managed Services projects successfully. - Strong knowledge of ITIL processes, production support frameworks, and DC (Data Center) operations. - Hands-on experience with Project Management methodologies (Agile, Scrum, Waterfall) and tools (MS Project, JIRA, ServiceNow, etc.). - PMP / PRINCE2 / ITIL certifications are highly desirable. - Flexibility to work in shifts and extended hours as per business needs. Key Competencies: - Technical: Strong understanding of IT Infrastructure (Networks, Servers, Microsoft products), ITIL-based tools; exposure to Cloud platforms (AWS/Azure) is an advantage. - Leadership: Proven ability to lead and motivate teams, manage performance, and foster accountability. - Problem-Solving: Strong analytical and troubleshooting abilities; adept at resolving escalations efficiently. - Communication: Excellent verbal and written communication for effective client and internal interactions. - Customer Focus: Demonstrated commitment to delivering exceptional client experiences. - Time Management: Ability to manage multiple priorities in a dynamic environment. Work Mode & Schedule: - Location: Mysore (Work from Office WFO) - Shift: Flexible with timings and work shifts, including extended hours when required.
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Mysore, Karnataka, India eJAmerica Full time ₹ 15,00,000 - ₹ 25,00,000 per yearLocation: Mysore (Work from Office)Experience: 812 yearsEmployment Type: Full-timeAbout the Role:We are seeking a seasoned Senior Project Delivery Manager to lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend of operations and project management...
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Mysore, Karnataka, India eJAmerica Full time ₹ 6,00,000 - ₹ 18,00,000 per yearocation:Mysore (Work from Office)Experience:8–12 yearsEmployment Type:Full-timeAbout the Role:We are seeking a seasonedSenior Project Delivery Manager to lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend of operations and project management...
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(Urgent) Senior Project Manager
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Bengaluru, India Ensono Full timeJob Description About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and...
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Manager - Project Management
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Mysore, Karnataka, India VK Convention Centre Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Summary:We are seeking an experienced and senior professional with a background in Project Management Consultancy (PMC) within the real estate sector. The ideal candidate will oversee and direct construction projects from conception to completion, ensuring they are delivered on time, within scope, and budget.Key Responsibilities:Project Planning:...
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Project Manager
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Mysore, Karnataka, India Abacus Insights Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAbacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare...
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Project Manager
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Mysore, Karnataka, India Abacus Insights Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare...
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[Urgent Search] Project Officer Environment
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Mumbai, India Project Mumbai Full timeJob Description Company Description Project Mumbai is a not-for-profit organization focused on public-private-people partnership in areas such as Environment, Governance, Healthcare (Mental Health), Mobility, and Education. With over 200 partners and a track record of impacting over One crore plus lives, Project Mumbai aims to make Mumbai inclusive for the...
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▷ Urgent! Project Manager
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[Urgent] Project Manager
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Bengaluru, India Cleo Full timeJob Description The Position Cleo's Professional Services Project Management Office (PMO) is looking for a Project Manager to support and be a part of our organization's continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers with bonus points for B2B Integration...
