Product Support Analyst, Associate

5 days ago

Hyderabad, Telangana, India Infor Full time

RequirementsResponsible for Compass Product Support Case handling and KB Creations Customer handling Customer handling Application support Review and Maintain knowledge base articles Techno functional knowledge Basic Qualification Bachelor s Masters degree in Computer Science or related field Net Skills Willingness to learn other technical functional skills Good command of Microsoft Office products with focus on Word Project Excel and PowerPoint applications Self-motivated and High degree of problem-solving capabilities English language skills Effective verbal written communication Preferred Qualification Self-motivated Team player Effective communication skills English language skills About InforInfor is a global leader in business cloud software products for companies in industry specific markets Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first leverages data science and integrates easily into existing systems Over 60 000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation For more information visitOur ValuesAt Infor we strive for an environment that is founded on a business philosophy called PBM and eight Guiding Principles integrity stewardship compliance transformation principled entrepreneurship knowledge humility respect self-actualization Increasing diversity is important to reflect our markets customers partners and communities we serve in now and in the future We have a relentless commitment to a culture based on PBM Informed by the principles that allow a free and open society to flourish PBM prepares individuals to innovate improve and transform while fostering a healthy growing organization that creates long-term value for its clients and supporters and fulfillment for its employees Infor is an Equal Opportunity Employer We are committed to creating a diverse and inclusive work environment Infor does not discriminate against candidates or employees because of their sex race gender identity disability age sexual orientation religion national origin veteran status or any other protected status under the law If you require accommodation or assistance at any time during the application or selection processes please submit a request by following the directions located in the FAQ section at the bottom of the infor com about careers webpage At Infor we value your privacy that s why we created a policy that you can read

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