Only 24h Left: Technical Consultant

3 weeks ago


Bengaluru, Karnataka, India DocuSign Full time

Company Overview Docusign brings agreements to life Over 1 5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents Until now these were disconnected from business systems of record costing businesses time money and opportunity Using Docusign s Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the 1 company in e-signature and contract lifecycle management CLM What you ll do The Technical Consultant TC is a key customer-facing role within Docusign s professional services team acting as the primary technical subject matter expert TCs design and implement technical solutions for complex business requirements ensuring successful deployment of Docusign Agreement Cloud and eSignature solutions This involves assisting with out-of-the-box connectors or providing specialist knowledge for custom API integrations The TC facilitates communication among stakeholders to drive projects to a successful outcome playing a critical part in customer adoption and overall team success This role contributes to an expanding world-class Professional Services organization This position is an individual contributor role reporting to the Regional Delivery Manager - India Responsibility Develop solutions for customers Agreement Cloud platform deployment using a variety of technologies Be a trusted leader to work closely with internal and external resources to manage customer expectations as well as removing roadblocks for successful projects resulting in high customer satisfaction Work with Engagement Managers to scope additional use cases to enable strong adoption renewal and upsell Support organization initiatives to enhance and expand our team s knowledge and our services offerings Produce and manage client-facing documentation per Docusign s implementation methodology Innovate and develop new solutions leveraging cloud technology along with the entire stack of Docusign Agreement Cloud solutions Job Designation Hybrid Employee divides their time between in-office and remote work Access to an office location is required Frequency Minimum 2 days per week may vary by team but will be weekly in-office expectation Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role job Preferred job designations are not guaranteed when changing positions within Docusign Docusign reserves the right to change a position s job designation depending on business needs and as permitted by local law What you bring Basic Bachelor s degree in Computer Science or equivalent 5 years experience working directly with customers to understand business needs and applying technology solutions to their requirements Demonstrated software development advisory and consultative expertise specifically with SaaS technologies including XML WSDL REST SOAP Publisher Listener architecture and software technology including NET Java PHP Ruby etc 5 years product custom engineering development experience working with code C C or Java etc with SaaS products platforms Preferred Technical expertise with common SaaS platforms such as Salesforce com as well as associated managed packages Salesforce Apex programming expertise Demonstrated design build experience with cloud-based architecture Experience in NET Java development and deployment toolkits Azure AWS cloud Experience leading larger projects with multiple workstreams resources products Experience in developing API middleware such as Mulesoft Excellent written and verbal communication skills Ability to identify and resolve ambiguity Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work You can count on us to listen be honest and try our best to do what s right every day At Docusign everything is equal We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it And for that you ll be loved by us our customers and the world in which we live Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures If you need such an accommodation or a religious accommodation during the application process please contact us at If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance LI-Hybrid LI-SL2



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