Only 24h Left Senior Project Manager

Senior Project Manager (Product-Lead) - Education Applications (Daskalos) Location: India (multi-city) • Function: Product & Delivery • Type: Full-time Role Summary Own end-to-end delivery of school/HE applications across multiple campuses with a strong product and solutioning lens. You'll translate academic and operational needs into scalable processes and configurations, standardize how we implement, and drive adoption across stakeholders-domestic and international. Key Objectives (First 9-12 Months) - Launch repeatable, standardized playbooks for discovery implementation change BAU. - Deliver on-time, on-budget go-lives for priority campuses with 5% schedule/cost variance. - Achieve 90% adoption of core processes (admissions, enrollment, timetable, grading, fees). - Integrate Canvas SIS/ERP Salesforce Identity with audited data flows and RBAC. - Establish measurable post-go-live governance (SLAs, KPIs, QBRs) and change control. Responsibilities Product & Solutioning - Lead discovery, to-be process design, and configuration across HE domains: admissions, enrollment/registration, timetable, attendance, assessments/gradebook, fee & payments, library, exam/certification, alumni. - Write lean PRDs/BRDs, user stories, acceptance criteria; manage backlog and release plans. - Architect end-to-end application flows and integrations (APIs, ETL, SSO) across Digii Campus, Salesforce, Canvas (and ancillary tools: proctoring, LTI apps, content, payments). - Define data models, migrations, and cutover strategies; ensure auditability and data quality. Delivery & Governance - Run project plans, RAID logs, change control, and cross-functional orchestration (IT infra, academics, operations, vendor SIs). - Stand up repeatable playbooks: discovery templates, configuration checklists, UAT scripts, cutover runbooks, training kits, hypercare playbooks. - Establish KPIs/SLAs and dashboards (time-to-launch, defect leakage, adoption, NPS/CSAT). - Drive change management: communications, training, stakeholder alignment, and benefits tracking. Stakeholder & Vendor Management - Serve as single-threaded owner with international partners and domestic campus leadership. - Lead vendor/SI delivery (SOWs, timelines, acceptance), enforce scope, and resolve escalations. - Facilitate steerco / governance forums; provide executive-ready status and decision packs. Required Experience & Qualifications - 8-12+ years in project/program management delivering education applications with strong product ownership. - Demonstrated implementations in higher-ed or K-12 at multi-site scale in India (or comparable markets). - Hands-on expertise (configuration + integration) with at least two of: Digii (Campus), Salesforce (Education/Service/Experience Cloud), Canvas LMS. - Solid grasp of HE processes and regulatory context (data privacy, records, assessments). - Strong command of integration patterns (REST/LTI/SIS imports, SSO-SAML/OIDC, Entra ID/AD), data migration, and UAT/hypercare. - Tooling: Jira/Confluence (or equivalent), Miro/Figma for flows, SQL/ETL familiarity a plus. - Methodologies: Agile/Iterative delivery with stage-gate governance; Prosci/ADKAR familiarity helpful. - Excellent written/verbal communication; executive stakeholder management across cultures. Competencies - Product Sense & Solutioning: converts ambiguous needs into scalable processes and configs. - Ownership & Execution: plans delivers stabilizes; anticipates risks; hits dates. - Quality Orientation: definition of done, acceptance criteria, and measurable outcomes. - Stakeholder Leadership: clear narratives, crisp decisions, and transparent trade-offs. - System Thinking: designs for reuse, observability, and future integrations.