Network Security Engineer – L1

2 days ago

Kolkata, India iConsultera Full time

Job Title: Network Security Engineer – L1 Location: Ahmedabad, Gujarat, India Shift Time: UK Shift Job Description - We are seeking a motivated Network Security Engineer – Level 1 with 3–6 years of broadband support experience to join our team. - This role is ideal for candidates who have provided technical support to international customers (UK-based) and are eager to build a career in network security. - Will handle first-line troubleshooting, security monitoring, and broadband-related support while working with industry-standard tools and processes. Responsibilities: - Provide first-line broadband and network support to UK-based residential and business customers. - Troubleshoot and resolve issues related to DSL, DHCP, DNS, and One Access routers. - Perform first-level incident analysis and escalate to L2/L3 engineers when required. - Assist in configuring and maintaining firewalls, VPNs, IDS/IPS, and other security appliances. - Respond to broadband-related service requests, network outages, and security alerts. - Conduct basic network diagnostics and remote troubleshooting for customer premises equipment (CPE). - Maintain detailed documentation of all support activities, configurations, and incidents. - Collaborate with cross-functional teams to resolve escalated cases and ensure customer satisfaction. - Stay updated on broadband technologies, cybersecurity best practices, and emerging threats. Education & Experience: - Bachelor’s degree in computer science, IT, Networking, or equivalent work experience. - 3 - 6 years of broadband support experience (preferably UK-based customer support). - Prior experience handling international customers in a telecom or broadband environment. Skills & Competencies: - Strong knowledge of DSL, DHCP, DNS, One Access routers, and broadband technologies. - Understanding of TCP/IP, network routing, VPNs, and firewall concepts. - Familiarity with diagnostic tools like Wireshark, Splunk, Nessus, or similar. - Problem-solving mindset with attention to detail. - Excellent communication skills for handling UK customers. - Ability to work in rotational shifts and on-call schedules as required.

  • L1 Support Engineer

    1 day ago

    Kolkata, West Bengal, India RT Network Solutions Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role: L1 Support EngineerLocation: DubaiProject Duration: 12 monthsJob Summary:We are seeking a Level 1 Technical Support Engineer to provide first-line technical support for IT systems, ensuring smooth operations across hardware, software, and network environments. This role involves incident management, troubleshooting, preventive maintenance, and working...

  • Network Security Engineer

    5 days ago

    Kolkata, West Bengal, India impact pvt Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    Role : Network Security EngineerExperience : Min 4 years as a Network Security EngineerSalary : Up to 6 LPAEducation : GraduationSkills : Routing, Switching, FirewallNotice : Immediate to 30 daysJob Types: Full-time, PermanentPay: Up to ₹600,000.00 per yearBenefits:Provident FundExperience:Network security: 4 years (Required)Network Engineer: 4 years...

  • Network Security Engineer

    2 weeks ago

    Kolkata, India Lexmark Full time

    Description :Our technology is outstanding, but it’s the talented, diverse, and driven people behind our company who make it all happen. Our employees have the determination to go further, the adaptability to adjust to an ever-changing global market, the heart to stay passionate and personally invested, and the mind to know when to step back and put it...

  • L1 Technical Support Engineer

    4 weeks ago

    Kolkata, India NMSWorks Software Full time

    Job Title: L1 Technical Support Engineer - Telecom/Networking Company: NMSWorks Software Pvt Ltd Location: Kolkata (On-site) Job Type: Full-time About NMSWorks Software Pvt Ltd NMSWorks Software is a leading provider of cutting-edge OSS and BSS solutions for the world's largest telecom service providers, network equipment vendors, and enterprises. By...

  • L1 Technical Support Engineer

    7 days ago

    Kolkata, West Bengal, India NMSWorks Software Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: L1 Technical Support Engineer - Telecom/NetworkingCompany: NMSWorks Software Pvt LtdLocation: Kolkata (On-site)Job Type: Full-timeAbout NMSWorks Software Pvt LtdNMSWorks Software is a leading provider of cutting-edge OSS and BSS solutions for the world's largest telecom service providers, network equipment vendors, and enterprises. By...

  • Network Administrator

    2 weeks ago

    Kolkata, West Bengal, India Ultimate Digital Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Post : Network Administrator (L1 & L2)Work Experience - 1-3 yearsLocation : KolkataRequirements:BE/B. Tech / MSc (Electronics/ Computer Science/IT) /MCA or equivalent with minimum 1 year experience of working in Network role with expert level experience with MPLS, IP, Wi-Fi, etc.Knowledge of installation & configuration of L-2 & L-3 switches, VLAN...

  • Desktop Support Engineer L1

    4 weeks ago

    Kolkata Airport, India Quess Corp Limited Full time

    Job opening for below mentioned description on airports *End User Support/Desktop Support Engineer (L1 Engineer) - Airport* We're looking for End User Support/Desktop Support Engineers to join our team at various airport locations across India. As an L1 Engineer, you'll provide technical assistance and support to end-users, resolving hardware, software, and...

  • L1 Support

    7 days ago

    Kolkata, West Bengal, India Shyam Metalics And Energy Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Position OverviewThe L1 Support Engineer is responsible for providing first-level technical assistance and support for IT infrastructure within the organisation. This role serves as the initial point of contact for end-users experiencing issues with hardware, software, networks, and other IT services. The ideal candidate should possess basic technical...

  • Security Administrator

    1 week ago

    Kolkata, West Bengal, India Ultimate Digital Solutions Full time ₹ 3,60,000 per year

    Position - Security Administrator (L1)Location - KolkataRequirements:BE/B. Tech / MSc (Electronics/ Computer Science/IT) /MCA or equivalent with minimum 1 year working experience in administering information security systems.Experience with Cisco LAN/WAN/WLAN networking and securityFamiliarity with security tools (SIEM, AV, firewalls, scanners,...

  • Network Engineer

    3 days ago

    Kolkata, West Bengal, India MSR It Solution Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Title: Network EngineerLocation: Kolkata (Candidates must be residing in Kolkata or willing to relocate)Job Summary:We are seeking a Network Engineer with hands-on experience in Linux system administration and networking to manage, troubleshoot, and support our IT infrastructure. The role requires close collaboration with developers, product teams, and...