Only 24h Left) Senior Consultant

Razorpay was founded by and in 2014 Razorpay is building a new-age digital banking hub Neobank for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India We are a full-stack financial services organisation committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business Over the past year we ve disbursed loans worth millions of dollars in loans to thousands of businesses In parallel Razorpay is reimagining how businesses manage money by simplifying business banking via and enabling capital availability for businesses via The RoleSenior Consultants at Razorpay are expected to identify and solve critical problems around 1- 2 key focus areas They can achieve this through a combination of driving special projects program management stakeholder management within the organization Own Customer Problems Define and drive a plan for market research from a customer user viewpoint set up data funnels relevant to ones OKRs incl seeking baseline data and setting milestones towards quarterly and annual goals meet with customers regularly to understand their pain points and user goals to develop a deep empathy of the problem domain Product Strategy Define long-term strategy to drive quarterly roadmaps and prioritize ongoing backlogs to ensure the products deliver measurable outcomes leading to solving real customer problems Mentor the team to ensure a data- and experiment-driven product culture and run data-based reviews within and outside the team frequently Customer-Centric Problem Solving Define and drive market research from a customer user perspective Set up data funnels aligned with OKRs including baselining and defining milestones towards quarterly and annual goals Engage directly with customers to develop deep empathy understand pain points and identify areas for product and service improvement Product Business Strategy Define and execute long-term strategy to drive quarterly roadmaps and prioritize backlogs ensuring measurable customer impact Mentor teams to foster a data-driven experiment-led product culture Conduct data-based performance reviews within and outside the team to ensure alignment with strategic objectives Stakeholder Cross-Functional Leadership Partner with product leaders to define and execute long-term and short-term organizational vision Champion a customer merchant journey-based culture to enhance success metrics Set and drive annual quarterly targets and OKRs within the product team Collaborate cross-functionally with Product Operations and Business teams to improve efficiency and execution Innovation Process Excellence Identify and proactively drive new initiatives to enhance customer success and business performance Design and execute structural solutions and experiments to address key business challenges Pilot new initiatives ensure effective implementation and scale successful solutions across the organization Mandatory Qualification 7 years of experience in consulting strategy chief of staff roles or similar high-impact problem-solving positions Exceptional problem-solving skills in ambiguous and unstructured environments Strong product sense and a customer-first mindset Ability to zoom in and out of problems balancing strategic thinking with execution excellence Proven experience in stakeholder management across functions and hierarchies Strong written and verbal communication skills with a collaborative approach Ability to engage with senior leadership CXOs and drive strategic initiatives Hands-on analytical experience with proficiency in Microsoft Excel and PowerPoint Bias for action demonstrating ownership and execution-driven mindset Organized and detail-oriented approach with a strong work ethic Razorpay believes in and follows an equal employment opportunity policy that doesn t discriminate on gender religion sexual orientation colour nationality age etc We welcome interests and applications from all groups and communities across the globe Follow us on