Manager - Business Continuity Management

Job Description About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @, , , About the Role This role is part of the Chief Risk & Compliance office at Zeta. The CRCO's office is responsible for Policy & Process definitions, BCP, Privacy, Compliance and Audit for all of Zeta's Banking & Payment services spanning multiple geographies across Asia, EU, US & Latam. As Manager of Business continuity, you will be responsible for BCP policy & process definitions, Conducting drills and post review implementations of Zeta's IT systems & Production environments on the cloud and on-prem data centre's across all geographies. Responsibilities: - The candidate should have a broad range of Business Continuity experience, ideally in the Fintech services sector. - A good communicator, the candidate must demonstrate and ability to motivate and influence directors and other staff to maintain an overall Business Continuity capability that always satisfies the business needs - The candidate must have experience of building and maintaining Business Continuity Plans includes defining BCP policies and processes and RPO/RTO Objectives - The candidate must have experience of planning and managing the execution of Crisis Management simulations, Business Continuity tests and Infrastructure Disaster Recovery testing. - The role will coordinate a global Business Continuity awareness programme, providing training and guidance where required to staff in all Zeta's offices. - Conduct post implementation reviews of all IT systems and production applications. - Conduct Business continuity related risk assessments - Audit Business continuity plans regularly and act. - Conduct Training & Drills and preparedness for emergency situations. - Third Party risk assessment wrt BCM - ISO 22301 certifications collaborate with IT Operations to achieve committed RTO/RPO/MBCU and production applications. - Conduct regular business impact assessments with Product teams and business units to quantify Business Continuity requirements and identify required Business Continuity Plans enhancements. - Entire BCP/DR/BCMS framework policies, conducting training and awareness in the organisation. - SPOC for BC related compliances for internal & external stakeholders - Skills - To be successful in this role, the following are the areas of expertise classified by their importance: - - Architecture and implementation of microservices & data systems on public and private clouds. - Exposure to Data center & Network architecture and implementation. - Proven experience in managing Business continuity for mid to large enterprises. - ISO22301 - Lead auditor and implementer certified. - Good understanding of agile development practices. - Excellent written and oral communication and penchant for policy and process documentation. - SRE(Site Reliability Engineering) /DevOps Experience. - BFS/Payment/Fintech domain experience - MBCP/CBPC certified Experience and Qualifications - 10+ years of overall experience in Business continuity planning and management in medium to large-sized companies preferably in Banking, - Payments and Fintech space..BE, , or ME in Computer Science or equivalent.