Manager - Business Continuity Management

About ZetaZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a billion valuation from Softbank, Mastercard, and other investors in 2021.Learn more @ , , , About the Role This role is part of the Chief Risk & Compliance office at Zeta. The CRCO’s office is responsible for Policy & Process definitions, BCP, Privacy, Compliance and Audit for all of Zeta’s Banking & Payment services spanning multiple geographies across Asia, EU, US & Latam. As Manager of Business continuity, you will be responsible for BCP policy & process definitions, Conducting drills and post review implementations of Zeta’s IT systems & Production environments on the cloud and on-prem data centre’s across all geographies.Responsibilities: The candidate should have a broad range of Business Continuity experience, ideally in the Fintech services sector. A good communicator, the candidate must demonstrate and ability to motivate and influence directors and other staff to maintain an overall Business Continuity capability that always satisfies the business needs The candidate must have experience of building and maintaining Business Continuity Plans includes defining BCP policies and processes and RPO/RTO Objectives The candidate must have experience of planning and managing the execution of Crisis Management simulations, Business Continuity tests and Infrastructure Disaster Recovery testing. The role will coordinate a global Business Continuity awareness programme, providing training and guidance where required to staff in all Zeta’s offices. Conduct post implementation reviews of all IT systems and production applications. Conduct Business continuity related risk assessments Audit Business continuity plans regularly and act. Conduct Training & Drills and preparedness for emergency situations. Third Party risk assessment wrt BCM ISO 22301 certifications collaborate with IT Operations to achieve committed RTO/RPO/MBCU and production applications. Conduct regular business impact assessments with Product teams and business units to quantify Business Continuity requirements and identify required Business Continuity Plans enhancements. Entire BCP/DR/BCMS framework policies, conducting training and awareness in the organisation. SPOC for BC related compliances for internal & external stakeholders Skills To be successful in this role, the following are the areas of expertise classified by their importance: - Architecture and implementation of microservices & data systems on public and private clouds. Exposure to Data center & Network architecture and implementation. Proven experience in managing Business continuity for mid to large enterprises. ISO22301 - Lead auditor and implementer certified. Good understanding of agile development practices. Excellent written and oral communication and penchant for policy and process documentation. SRE(Site Reliability Engineering) /DevOps Experience. BFS/Payment/Fintech domain experience - MBCP/CBPC certified Experience and Qualifications 10+ years of overall experience in Business continuity planning and management in medium to large-sized companies preferably in Banking, Payments and Fintech , or ME in Computer Science or equivalent. Life At Zeta At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals. #LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be Zeta is an equal opportunity employer. At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.