Markets Operations

Team Overview The Markets Operations Business Intelligence Process Re-Engineering Team drives transformational change within Operations by optimizing processes We collaborate closely with Operations teams to design and implement Target Operating Models focusing on automation using Low-Code Solutions and Core Technology platforms Our mission is to provide cutting-edge solutions that empower Operations professionals to deliver exceptional client service maintain robust risk management and drive continuous improvement Responsibilities Lead and mentor a team of low-code developers process engineers overseeing their daily activities and professional development Leverage expertise in low-code applications to analyze complex business challenges evaluate existing processes and recommend innovative solutions aligned with industry best practices Spearhead the implementation of transformation projects using low-code platforms like Appian and other Business Process Modeling Notation BPMN tools Collaborate closely with Markets Technology to ensure adherence to governance risk and control frameworks complying with firm policies for development outside of Technology Build and maintain strong relationships with Market Operations teams at all levels from extended managers to individual contributors to design and deliver optimal solutions Oversee all phases of the software development lifecycle SDLC from analysis and design to construction testing implementation and post-production support Conduct thorough code reviews and quality assurance to ensure solutions meet requirements and are optimized for performance and maintainability Proactively identify and drive automation opportunities within Market Operations Qualifications Must-Have Skills 10 years of relevant experience including 4-7 years of proven experience in managing and leading development teams Demonstrated success as a Program or Portfolio Manager Department Head or similar role managing large-scale strategic cross-functional projects 3-5 years of hands-on experience in designing developing and implementing solutions using Low-Code Automation Platforms e g Appian Xceptor Proficiency in designing and developing database models and objects to support BPM applications Strong technical understanding of core Market Operations processes including allocations reconciliations confirmations and payment processing Prior experience in an Operations Line role is highly preferred Proven track record of identifying and implementing automation solutions that have delivered tangible business benefits Excellent collaboration and communication skills with the ability to effectively interact with stakeholders across different organizational levels and functions Demonstrated leadership abilities including prioritization clear and compelling communication and influencing cross-functional teams Background in program project management consulting technology or management CAPM PMP PgMP and or MBA are a plus Education Bachelor s University degree Master s degree is Good to Have This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required Job Family Group Business Strategy Management Administration Job Family Business Process Re-Engineering Time Type Full time Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster