Senior Business Analyst

Job Description Key Accountabilities and main responsibilities Strategic Focus - Help to define business problems via in-depth investigation and gathering of technical and non-technical information - Outline detailed requirements for a solution and ensure the delivered solution meets those business requirements - Apply creative thinking and work collaboratively with teams to solve business challenges - Traceability between the technical and functional requirements and the development and then testing of same in case of Technology Projects Operational Management - Gather, validate and document business requirements/use cases. - Analyse data to inform / validate opportunities and requirements - Model business processes and identify opportunities for process improvements. - Assist with production of specifications that implement the behaviours described by the Project - Working from the features and needs defined by the project vision, identify requirements/user stories, and use cases that describe the scope of the project - Support/perform functional testing, investigating and feeding back issues to Developers - Ensure that testing is appropriately documented, with evidence recorded - Provide input to and/or support business readiness to ensure smooth implementation and transition to BAU - Create business level user acceptance criteria for each feature from baseline requirements - Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities - Collaborate with business and technical stakeholders to understand requirements and their priority - Facilitate workshops - Contribute to ensuring high quality standards through peer review and quality assurance of documents and deliverables. - Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities - Understand the customer experience, how they may use the product/service and how that will influence both your Business and Technical Requirements - Apply creative thinking and work collaboratively with teams to solve business challenges, further supporting the documentation of clear, concise and accurate requirements. - Developing, maintaining, and improving Analyst methodologies and processes ie. Contribute to Continuous improved - Developing dashboards, graphics, and reports for Portfolio consumption on relevant matters, such as Requirement/Epic/Story cut through - Analyse backlogs and be aware of upcoming works, potential Analysis synergies that can be created between projects within the portfolios for efficiency gains - Store and Host the Business Requirements and Technical requirements in a way that continually builds out the knowledge base for future project use - Chair and facilitate a centre of excellence for the Analyst roles across the division - Make portfolio level recommendations pertaining to work place continuous improvement opportunities, role efficiency gains, as we'll as other aspects of delivery as and when the opportunity arises People Leadership - Provide leadership to team members and peers through collaboration, mentoring and knowledge sharing - Driving the resolution of issues through engagement of peers and stakeholders across project and business functions - Hold self and team accountable for results with a strong focus on delivering value - Build productive and professional relationships with key stakeholders, other cross-functional team members and Senior Leadership roles Governance Risk - Identify issues, risks and benefits of existing and proposed solutions and outline business impacts - Drive business improvements through visibility of ongoing quality issues and initiatives - Review team working practices/procedures to identify opportunities to improve quality or productivity The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes - 8 years of Experience into Business Requirements and Technical Requirements - we'll-practiced and experienced in project management fundamentals and how the Analyst role contributes to them (estimation, project planning, resource planning, issue management, risk management, change management, communication planning) - Demonstrated ability to lead others either formally or informally to achieve outcomes - Demonstrated experience in Technical Writing, Process mapping - Procedure documentation and improvement initiatives - Excellent written and verbal communication skills - Strong analytical and problem-solving skills - Strong facilitation and presentation skills - Strong organisation and planning skills - Tertiary qualifications in IT, Business or a related discipline - Passionate about solving customer and business problems - Working knowledge of work management tools like JIRA, Confluence, etc - we'll conversant with Agile and waterfall methodologies - Good domain knowledge of Capital markets (Superannuation and Investment Administration) - Strong focus on business requirements, user stories, process (re)engineering and creation/management of project artefacts - Ability to work with both business and technical stakeholders at varying levels of seniority and experience - Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines - Strong expertise in MS Visio - Mandatory