Salesforce QA Analyst

Job Description

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the position:

Netskope is looking for a detail-oriented and experienced Salesforce QA Analyst to join our Go-To-Market (GTM) Systems Team. The successful candidate will be responsible for ensuring the quality and reliability of our Salesforce technical solution design through thorough testing and validation processes. This role requires a keen eye for detail, excellent problem-solving skills, and a deep understanding of Salesforce functionalities.

Responsibilities:

- Develop and execute test plans, test cases, and test scripts for various Salesforce solutions.
- Partner with various GTM stakeholders to conduct comprehensive testing of Salesforce technical solutions prior to release into our production org.
- Collaborate with development teams to understand requirements and provide feedback on testing.
- Perform regression testing to ensure that new features and updates do not negatively impact existing functionalities.
- Document and track defects, ensuring timely resolution and follow-up.
- Participate in code reviews and provide input from a QA perspective.
- Continuously improve testing processes and methodologies to enhance overall quality.
- Stay updated with the latest Salesforce updates, releases, and best practices.

Requirements:

- 3+ years experience as a QA Analyst with a focus on Salesforce applications.
- Experience with Agile methodologies.
- Strong knowledge of Salesforce platform and its various functionalities.
- Proficiency in manual and automated testing methodologies.
- Knowledge of Apex programming language.
- Familiarity with CI/CD pipelines and DevOps practices.
- Excellent analytical and problem-solving skills.
- Attention to detail and a commitment to delivering high-quality work.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Salesforce Certified Administrator
- Quality Assurance certifications e.g. ISTQB, CSTE, or similar (optional)

Education:

- Bachelor's degree (BSc) preferred.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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