Process Lead

Job Summary Overseeing and providing management support for the assigned unit Ensuring that an effective system of financial and operational controls is in place and is working intended Ensure robust KRI KCS controls and checks are in place to manage operational risks in GFS Ensure the major activities and processes are well documented and that a robust BCP plan is in place Facilitate tests on periodic basis and provide adequate support to the Department Continuity Co-ordinator Ensuring that a continuous process and efficiency improvement culture is embedded within the function and an established process exists to constantly identify and implement improvement opportunities Monitoring to ensure that the standards of customer service provided by the function consistently meet or exceed the requirements set under the Service Level Agreements agreed with the customers Liaising with customers on the periodic review and re-negotiation of Service Level Agreements and any other related performance and quality measures Working with the other Global Finance Service function managers to ensure proper running of the center and support for the Head Global Finance Service in ensuring a high level of support and service for the countries businesses served Managing the Associate Managers Team Leaders and exercising the human resources skills and techniques necessary to attract and retain key finance professionals in these roles Ensuring the maintenance and ongoing development of effective systems and procedures in Global Finance Service for the timely collection of data from all accounting sites and their collation and submission to various recipients Processing and Decision making as per the Departmental Operating Instructions manual and within the timeliness and accuracy standards specified Continuous Improvement in Productivity to the standards prescribed from time to time Upholding the Values of the Group and Company at all time Compliance with all applicable Rules Regulations and Company and Group Policies Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and Reporting all suspicious Transactions to the Line Manager Strategy To be responsive Business Accounts Payable support to stake holders ProcesseS Accounts Payable and Travel and Expense People Talent To be a Team player Key Responsibilities Risk Management Target nil error in processing Governance Complete all mandatory learnings and trainings Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Lead the country business unit function XXX team to achieve the outcomes set out in the Bank s Conduct Principles Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Insert local regulator e g PRA FCA prescribed responsibilities and Rationale for allocation Where relevant - Additionally for subsidiaries or relevant non -subsidiaries Serve as a Director of the Board of insert name of entities Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association or equivalent Key stakeholders Country Business Users Country Finance Internal stakeholders in GFS Other Responsibilities Embed Here for good and Group s brand and values in India S2P Requisition to Pay Perform other responsibilities assigned under Group Country Business or Functional policies and procedures Multiple functions double hats N A Skills and Experience Excel Communication Analytical skill Accounting Qualifications B com or equalling degree About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 28691