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23 hours ago

Motihari BR IN Ram Bhawan Ram Full time

Job Title Front Office Receptionist - KIA Four-Wheeler Showroom Department Customer Relations Front Office Location NH-28 Chhatauni Bettiah bypass road Near GD Goenka School Motihari Reporting To Customer Relationship Manager Sales Head Job Summary The Receptionist serves as the first point of contact for customers visiting or calling the KIA showroom This role ensures a warm professional welcome to all guests efficient handling of calls and inquiries and smooth coordination between customers and departments to enhance the overall showroom experience Key Responsibilities Front Office Management Greet customers and visitors courteously and guide them to the appropriate department or sales executive Maintain a clean organized and welcoming front desk area reflecting the KIA brand image Handle all incoming and outgoing calls professionally and route them correctly Customer Interaction Record customer details inquiries and appointments accurately in CRM or visitor registers Ensure prompt attention and follow-up on customer requirements until addressed by the concerned team Provide basic information about KIA products ongoing offers and services when required Coordination Support Coordinate with Sales Service and CRM teams to ensure seamless communication Schedule and confirm test drives service appointments and customer meetings Maintain and update customer databases and visitor logs daily Administrative Tasks Manage courier entries office supplies and front desk documentation Support event arrangements like car deliveries customer meets and promotional campaigns Assist in preparing daily footfall reports and submitting them to management Skills Qualifications Education Graduate any stream preferred Hospitality or Communication background a plus Experience 1-3 years in automobile hospitality or customer service sector KIA or other 4-wheeler brand experience preferred Communication Excellent verbal and written communication in English and Hindi Computer Skills MS Office CRM Software Email and basic digital tools Personality Traits Pleasant personality confident proactive disciplined customer-oriented Key Attributes Strong interpersonal and telephone etiquette Professional grooming and behaviour aligned with KIA s premium brand image Ability to multitask and handle pressure during high customer traffic Team player with a positive and service-oriented attitude Work Schedule Days 6 days a week Timing As per showroom operating hours Job Types Full-time Permanent Fresher Work Location In person

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