Program Manager- CCaaS

Job Description Role Responsibilities: - Manage customer implementation and ensure successful CCaaS deployment - Perform network and IP telephony assessments to identify bottlenecks and areas for improvement - Troubleshoot voice quality issues by analyzing signaling and media streams - Collaborate with CPaaS vendors, carrier partners, and engineering teams...

Must have skills: Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design LeadGood to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9,...

Job Description Role Responsibilities: - Manage product lifecycle from ideation to enhancements - Use data to identify pain points and propose improvements - Collaborate across teams to ensure feature success - Optimize product performance and customer satisfaction Key Deliverables: - Product strategies aligned with business goals - Data-driven product...

Job Description We are looking for a Program Manager with 4-6 years of relevant experience to oversee and drive initiatives across our car servicing and repair operations. This role is pivotal in ensuring seamless program execution, service quality, and customer satisfaction while coordinating between multiple internal and external stakeholders. You will be...

Job Description We are seeking an experienced and highly motivated . The ideal candidate will have a strong background in project management, a solid understanding of artificial intelligence technologies, IT Infrastucture and experience managing cross-functional teams. You will play a pivotal role in ensuring the successful execution of AI projects by...

What is the role of the Program Manager @ GL?This role sits in the Program Office which is a part of the international delivery operations team - the team responsible for handling of end-to-end journey of the learners.A program manager owns the entire life cycle of a cohort of learners, from the enrolment to the completion of the program journey. Learners...

Job Description Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work...

**Designation**: Program Associate - The Bridge Fellowship **Location**: Nuh, Tauru, Haryana and Sector 66, Badshahpur, Gurugram Haryana **Remuneration**: 3 - 4 LPA Our **vision**is to ensure that all children have equal opportunities to access quality education and we are doing it by empowering all the stakeholders to have an equal voice in building a...

Position : Program ManagerExperience : 6+ YearsLocation : Gurugram, India (Remote)Role Type : Individual Contributor (IC)Job Summary :We are seeking a results-driven Program Manager to join our team as a key operational anchor within the Product Organization. The ideal candidate will be an experienced individual contributor with a strong background in...

Hiring Business Product / Program RoleExp 2 - 8 Yrs; Education - 70%+ in both classes 10 & 12 and 60%+ in UG - Any stream, with MBA (preferred), Must have Digital Lending exposure & Business loan expertise. Share cv