Client Services Executive
2 days ago
Client Success Manager (Remote – Full Time) Company: Health Icons Club India’s #1 Holistic Healing Platform for Women with Endometriosis, PCOS, Thyroid & Infertility. Role Overview: We’re seeking a proactive, emotionally intelligent Client Success Manager who can own the client journey from onboarding to success for a cohort of ~50 clients. This is not a therapy, nutrition, or tech role — instead, you're the single-point-of-contact ensuring every client gets what they paid for, feels supported, and remains accountable across all touchpoints. You will track, coordinate, and nudge — not deliver the service. Key Responsibilities: ✅ Client Relationship Management Become the go-to person for your client group — tracking their journey, responding to their queries, and escalating issues to specialists. Ensure high retention, satisfaction, and referrals by proactively checking in and closing feedback loops. ✅ Accountability & Progress Nudging Monitor weekly deliverables: diet, yoga, emotional sessions, shadow work, follow-ups. Message clients who are missing sessions or slow in implementation using WhatsApp, Telegram, or calls. ✅ Coordination (NOT Execution) Book/assign sessions for dietitians, yoga coaches, emotional experts, etc. Track session attendance, missed appointments, and ensure rescheduling if needed. Maintain internal status sheets (you’ll get templates). ✅ Escalation & Resolution Spot any red flags (like no progress, confusion, dissatisfaction) and escalate to backend ops or specialists — don’t solve it yourself, just make sure it gets solved. ✅ Reporting Send weekly updates to leadership on client statuses (who's progressing, who's stuck, who may churn). Flag “at-risk” clients early for retention campaigns. Ideal Candidate: 2–5 years of experience in client servicing, account management, or coordination roles. Strong communication skills (Hindi + English), especially via voice and text. Emotionally aware — you can detect when a woman is confused, low on hope, or in need of encouragement. NOT a coach — you’re a process-driven people person, not a service deliverer. Bonus if you've worked in healthcare, coaching, wellness, or women-centric brands. You’ll Thrive Here If: You love structure, reminders, nudges, and smooth delivery — without being the expert. You’re calm, proactive, and can own a group of 50 women without hand-holding. You’re growth-driven, stable, and excited to build India’s biggest women’s health movement. Work Structure: Remote-first, with flexible timings. 6-day week (but relaxed work culture — it's more about ownership than clocking hours). Tools: Google Sheets, Telegram, WhatsApp, Slack, GHL. Compensation: ₹18,000+ /month based on performance and experience. Performance-based bonuses on client success, retention, and referrals. Clear promotion path to Senior CSM or Delivery Head.
-
Client Servicing Executive
5 days ago
Delhi, Delhi, India Services International Full time**Key Responsibilities**: - Manage and oversee client relationships, ensuring their needs and expectations are met throughout the event planning and execution process. - Coordinate with exhibitors, vendors, and other stakeholders to ensure timely delivery of services for the Exhibitions. - Handle client inquiries, provide updates, and ensure all...
-
Client Servicing Executive
2 weeks ago
Delhi, Delhi, India 5C Experiential Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year*Job Title: CLIENT SERVICING & BUSINESS DEVELOPMENT EXECUTIVE (Event Management)**Location : Delhi - OnsiteExperience years onlyOnly With Events Experience can applyWe at 5C Experiential Services are looking for a driven and dynamic Client Servicing & Business Development Executive to join our team in Bangalore. If you have a passion for events, strong...
-
client service executive
1 week ago
Delhi, Delhi, India Talent Vision Services Full time ₹ 8,00,000 - ₹ 12,00,000 per yearPosition: Client ServicingLocation: DelhiEmployment Type: Full-timeRole OverviewWe are seeking a dynamic and detail-oriented Client Servicing Executive to join our team. The candidate will work closely with the Client Servicing Manager to manage day-to-day client communication, ensure smooth execution of campaigns, and deliver exceptional client...
-
Client Servicing Executive
3 days ago
Delhi, India Javitri Consultancy Services Full timeWe are looking for a client relationship executive/ manager for a South Delhi-based advertising agency: **Job Responsibilities**: - Remain in close communication with clients to comprehend their needs and specifications - Listen to suggestions and wishes of the clients and communicate them to the appropriate people inside the agency - Learn about the...
-
Client Service Executive
1 week ago
New Delhi, India V6 HR Services Pvt. Ltd. Full time**Requirement for Client Service Executive | WFO | New Delhi** - Role**:Client Service Executive**: - Experience**:1 - 4 Years of Exp.**: - Salary**:4 - 7 LPA**: - Location**:New Delhi**: - Role Category**:Sales Support & Operations** We are looking for **Client Service Executive**, who have at least **1 years of Exp**. - Functional Area**:Sales &...
-
Client Servicing Executive
5 days ago
Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time**Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...
-
Client Servicing Executive
2 weeks ago
Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time**Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...
-
Client Servicing Executive
1 week ago
Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time**Greetings,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...
-
Client Servicing Executive
2 weeks ago
Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time**Greetings,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...
-
Client Servicing Executive
3 days ago
Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time**Greetings,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...