HR Officer

Job Description

About the Opportunity

Job Type: Permanent

Application Deadline: 07 October 2025

Job Description

Title HR Officer - Hire Team

Department HR Support Services

Location Gurgaon

Reports To Sheetal Bajaj

Level Grade 3

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this By working together - and supporting each other - all over the world. So, join our team HRS in CPO function and feel like you're part of something bigger.

Global HR Shared Services function is a central hub of capabilities to provide HR Support Services, Payroll & Background Vetting services to staff and HR teams across all business areas. The objective of the function is to leverage HR technology infrastructure to deliver efficient HR processes and aim for operational excellence globally. Our team members are based in key hub locations across India, Asia, UK and Europe to provide these services globally within FIL.

The HR Support team is responsible for the provision of administration support and process activities relating to the key moments in an employee's work lifecycle. Working in partnership with the HR community such as HR Business Partners, Talent Acquisition, Reward, Payroll, Background Vetting, HR Legal and HR Information Systems, as well as all business stakeholders for the region.

The role is responsible to deliver seamless and compliant onboarding experiences for new employees across India, CE, UK, and APAC while ensuring adherence to global HR standards. By managing end-to-end onboarding operations and conducting regular audits, the role ensures that every new hire transitions smoothly into the organization, regulatory requirements are met, and HR processes continue to improve. This position acts as a critical link between new employees, HR teams, and business stakeholders, driving both operational excellence and a positive employee experience.

- Facilitate the end-to-end onboarding process for new hires across multiple geographies (India, CE, UK, Ireland, Dubai, Bermuda and APAC).
- Ensure all pre-boarding and post-boarding documentation and requirements are completed accurately and on time.
- Assisting with onboarding processes for new recruits, including paperwork completion.
- Ensuring the data held on Workday (HR System) meets accuracy and quality standards
- Coordinate with cross-functional teams (Payroll, IT, Facilities, Business HR) to ensure seamless employee onboarding.
- Create a positive, engaging onboarding experience that reflects the company's culture and values.
- Participate in the project and change meetings, where required and ensure impact of the changes on processes is understood.
- Update the SOPs for the changes in processes or technical system changes
- Perform data reconciliation to determine and maintain accuracy in HR core system.
- Partner with internal and external auditors to ensure timely responses and corrective actions.
- Generating reports and analyze HR data as needed.
- Ensuring compliance with all applicable laws and regulations.
- Understand and maintain high degree of confidentiality with respect to employee data
- Participate in Workday and other system related testing of data updates and accuracy.
- Continuously improving HR processes and service delivery.
- Collaborating with other HR team members to ensure seamless service delivery.
- Suggest and implement process improvements for onboarding and auditing workflows.
- Collaborate on global HR projects and initiatives, contributing to the evolution of our onboarding function.

- 4+ years of HR operations or onboarding experience, preferably in a global setup.
- Strong knowledge of HR compliance, employee lifecycle, and documentation.
- Excellent organizational skills with keen attention to detail.
- Strong interpersonal skills with the ability to work across cultures and time zones.
- Hand on experience and Working knowledge on Workday is essential
- Ability to prioritize and manage assigned workload adhering to the schedule
- Assist training other team members on the process, systems and applications as and when required
- Prior experience on a ticketing tool is preferred.
- Proactive, hands-on with can-do approach
- Strong team player
- Ability to quickly learning new skills
- Adaptable to the changing environment

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.