Sales Operations Sr Specialist

3 days ago

Bengaluru India NTT Data Full time

Job Description Job involves finding and qualifying potential customers, presenting products or services, negotiating deals, and closing sales to meet company targets. Responsibilities include managing a sales pipeline using CRM systems, nurturing client relationships, providing after-sales support, collaborating with team members, and analysing sales data to identify growth opportunities. Key skills for this role are strong communication, negotiation, problem-solving, and organizational abilities. Key Responsibilities - Lead Generation: Research and identify potential customers through various channels, such as online searches, networking, and cold outreach. - Lead Qualification: Evaluate potential customers needs, budgets, and interest in products or services to determine their likelihood of becoming a client. - Product Presentation: Conduct presentations, demonstrations, and sales visits to showcase products and services, highlighting their features and benefits. - Negotiation & Closing: Negotiate terms and pricing with customers to reach agreements and successfully close sales deals. - Client Relationship Management: Build and maintain strong, long-term relationships with both new and existing clients to foster loyalty and repeat business. - Sales Pipeline Management: Monitor and update sales records and client information in a Customer Relationship Management (CRM) system, providing regular reports on sales activities and progress. - After-Sales Support: Provide follow-up support to ensure customer satisfaction and address any concerns or issues. - Market Research: Conduct market research to identify selling possibilities, understand customer needs, and stay updated on market trends and competitor activities. - Collaboration: Work with internal teams, such as marketing, to align on sales strategies and achieve company objectives. - Target Achievement: Consistently meet and exceed monthly, quarterly, and annual sales targets and Key Performance Indicators (KPIs)

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